feat: 小助手角色新增常用语管理页面

- 新增 assistant/config-phrase.html 常用语管理页面 - 所有小助手页面顶部导航栏新增"常用语"菜单项 - 同步更新导航页 SITE_MAP 和 CHANGELOG Co-Authored-By: Claude Opus 4.6 <noreply@anthropic.com>
2026-04-16 09:33:58 +08:00
parent 328411da1f
commit af7fd8a60f
15 changed files with 326 additions and 10 deletions
@@ -218,6 +218,7 @@ const SITE_MAP = [
      { file:'expert-manage.html', label:'专家管理' },
      { file:'checkup-standard.html', label:'体检标准化' },
      { file:'sms-send.html', label:'短信发送' },
+      { file:'config-phrase.html', label:'常用语' },
      { file:'consult-settle.html', label:'咨询结算' },
      { file:'consult-settle-add.html', label:'新增/编辑结算配置' },
      { file:'consult-settle-report.html', label:'结算报表' },
@@ -115,6 +115,7 @@
    <a href="expert-manage.html">专家管理</a>
    <a href="checkup-standard.html">体检标准化</a>
    <a href="sms-send.html">短信发送</a>
+    <a href="config-phrase.html">常用语</a>
    <a href="consult-settle.html">咨询结算</a>
  </nav>
  <div class="top-bar__right">
@@ -85,6 +85,7 @@
    <a href="expert-manage.html">专家管理</a>
    <a href="checkup-standard.html" class="active">体检标准化</a>
    <a href="sms-send.html">短信发送</a>
+    <a href="config-phrase.html">常用语</a>
    <a href="consult-settle.html">咨询结算</a>
  </nav>
  <div class="top-bar__right">
@@ -0,0 +1,292 @@
+<!DOCTYPE html>
+<html lang="zh-CN">
+<head>
+<meta charset="UTF-8">
+<meta name="viewport" content="width=device-width, initial-scale=1.0">
+<title>专家咨询·小助手 - 常用语 | 健康长庆原型</title>
+<style>
+  *{box-sizing:border-box;margin:0;padding:0;}
+  body{font-family:-apple-system,BlinkMacSystemFont,'PingFang SC','Microsoft YaHei',sans-serif;background:#F5F7FA;color:#333;min-width:1280px;}
+  :root{--primary:#1890FF;--primary-light:#E6F7FF;--success:#52C41A;--warning:#FAAD14;--danger:#FF4D4F;--text-primary:#333;--text-secondary:#666;--border:#E8E8E8;--font-xs:11px;--font-sm:13px;--font-base:15px;--font-lg:17px;--font-xl:20px;--radius-sm:4px;--radius-md:8px;--shadow-sm:0 1px 4px rgba(0,0,0,0.08);}
+  .top-bar{display:flex;align-items:center;height:56px;background:#001529;padding:0 24px;position:fixed;top:0;left:0;right:0;z-index:100;}
+  .top-bar__logo{display:flex;align-items:center;gap:8px;color:#fff;font-size:var(--font-lg);font-weight:600;width:240px;flex-shrink:0;white-space:nowrap;}
+  .top-bar__logo svg{width:28px;height:28px;}
+  .top-bar__nav{display:flex;align-items:center;gap:4px;flex:1;}
+  .top-bar__nav a{color:rgba(255,255,255,0.65);text-decoration:none;padding:6px 16px;border-radius:var(--radius-sm);font-size:var(--font-sm);transition:all .2s;}
+  .top-bar__nav a:hover{color:#fff;background:rgba(255,255,255,0.08);}
+  .top-bar__nav a.active{color:#fff;background:var(--primary);}
+  .top-bar__right{display:flex;align-items:center;gap:16px;font-size:var(--font-sm);margin-left:auto;}
+  .btn-back{color:rgba(255,255,255,0.65);cursor:pointer;display:flex;align-items:center;gap:4px;text-decoration:none;}.btn-back:hover{color:#fff;}
+  .avatar{width:32px;height:32px;border-radius:50%;background:var(--success);display:flex;align-items:center;justify-content:center;color:#fff;font-size:var(--font-sm);}
+  .main{margin-top:56px;padding:24px;}
+  .filter-bar{background:#fff;border-radius:var(--radius-md);padding:20px 24px;margin-bottom:16px;box-shadow:var(--shadow-sm);display:flex;align-items:center;gap:16px;flex-wrap:wrap;}
+  .filter-item{display:flex;align-items:center;gap:8px;}
+  .filter-item label{font-size:var(--font-sm);color:var(--text-secondary);white-space:nowrap;}
+  .filter-input{height:36px;border:1px solid var(--border);border-radius:var(--radius-sm);padding:0 12px;font-size:var(--font-sm);outline:none;background:#fff;min-width:240px;}
+  .filter-input:focus{border-color:var(--primary);}
+  .filter-select{height:36px;border:1px solid var(--border);border-radius:var(--radius-sm);padding:0 28px 0 12px;font-size:var(--font-sm);outline:none;background:#fff url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='10' height='6'%3E%3Cpath d='M0 0l5 6 5-6z' fill='%23999'/%3E%3C/svg%3E") no-repeat right 10px center;appearance:none;min-width:140px;}
+  .btn{height:36px;padding:0 16px;border-radius:var(--radius-sm);font-size:var(--font-sm);cursor:pointer;border:none;transition:all .2s;display:inline-flex;align-items:center;gap:6px;}
+  .btn-primary{background:var(--primary);color:#fff;}.btn-primary:hover{background:#40a9ff;}
+  .btn-default{background:#fff;color:var(--text-primary);border:1px solid var(--border);}.btn-default:hover{color:var(--primary);border-color:var(--primary);}
+  .btn-success{background:var(--success);color:#fff;}.btn-success:hover{background:#73d13d;}
+  .table-card{background:#fff;border-radius:var(--radius-md);box-shadow:var(--shadow-sm);overflow:hidden;}
+  .table-card__header{display:flex;align-items:center;justify-content:space-between;padding:16px 24px;border-bottom:1px solid var(--border);}
+  .table-card__title{font-size:var(--font-base);font-weight:600;}
+  .table-card__content{overflow-x:auto;overflow-y:hidden;}
+  .table-card__content table{min-width:100%;white-space:nowrap;}
+  .col-fixed{position:sticky;z-index:2;background:#fff;}
+  thead .col-fixed{background:#FAFAFA;z-index:3;}
+  .col-fixed-1{left:0;min-width:60px;width:60px;}
+  .col-fixed-2{left:60px;}
+  .col-fixed-3{left:280px;}
+  .col-fixed-end{right:0;min-width:120px;box-shadow:-2px 0 4px rgba(0,0,0,0.04);}
+  .col-fixed-3::after{content:'';position:absolute;top:0;right:-4px;bottom:0;width:4px;background:linear-gradient(to right,rgba(0,0,0,0.04),transparent);pointer-events:none;}
+  table{width:100%;border-collapse:collapse;}
+  thead th{background:#FAFAFA;padding:12px 16px;text-align:left;font-size:var(--font-sm);color:var(--text-secondary);font-weight:500;border-bottom:1px solid var(--border);white-space:nowrap;}
+  tbody td{padding:14px 16px;font-size:var(--font-sm);border-bottom:1px solid var(--border);vertical-align:top;white-space:nowrap;}
+  tbody tr:last-child td{border-bottom:none;}
+  tbody tr:hover{background:#F8FBFF;}
+  .tag{display:inline-flex;align-items:center;padding:2px 8px;border-radius:10px;font-size:var(--font-xs);}
+  .tag-blue{background:var(--primary-light);color:var(--primary);}
+  .tag-green{background:#F6FFED;color:var(--success);}
+  .phrase-text{max-width:480px;line-height:1.6;color:var(--text-primary);}
+  .link{color:var(--primary);cursor:pointer;font-size:var(--font-sm);}.link:hover{color:#40a9ff;}
+  .link-danger{color:var(--danger);cursor:pointer;font-size:var(--font-sm);}
+  .pagination{display:flex;align-items:center;justify-content:flex-end;padding:16px 24px;gap:8px;border-top:1px solid var(--border);}
+  .pagination span{font-size:var(--font-sm);color:var(--text-secondary);}
+  .page-btn{width:32px;height:32px;border:1px solid var(--border);border-radius:var(--radius-sm);background:#fff;cursor:pointer;font-size:var(--font-sm);display:inline-flex;align-items:center;justify-content:center;transition:all .2s;}
+  .page-btn:hover,.page-btn.active{background:var(--primary);color:#fff;border-color:var(--primary);}
+  .drawer-overlay{position:fixed;top:0;left:0;right:0;bottom:0;background:rgba(0,0,0,0);z-index:999;transition:background .3s;pointer-events:none;}
+  .drawer-overlay.open{background:rgba(0,0,0,0.45);pointer-events:auto;}
+  .drawer{position:fixed;top:0;right:-480px;bottom:0;width:480px;background:#fff;box-shadow:-2px 0 8px rgba(0,0,0,0.15);z-index:1000;transition:right .3s;display:flex;flex-direction:column;}
+  .drawer.open{right:0;}
+  .drawer__header{display:flex;align-items:center;justify-content:space-between;padding:20px 24px;border-bottom:1px solid var(--border);flex-shrink:0;}
+  .drawer__title{font-size:var(--font-lg);font-weight:600;}
+  .drawer__close{width:32px;height:32px;border-radius:50%;border:none;background:transparent;cursor:pointer;display:flex;align-items:center;justify-content:center;color:var(--text-secondary);font-size:18px;}
+  .drawer__close:hover{background:#F5F5F5;}
+  .drawer__body{flex:1;overflow-y:auto;padding:24px;}
+  .drawer__footer{display:flex;justify-content:flex-end;gap:12px;padding:16px 24px;border-top:1px solid var(--border);flex-shrink:0;}
+  .form-item{margin-bottom:20px;}
+  .form-label{font-size:var(--font-sm);color:var(--text-secondary);margin-bottom:8px;display:flex;align-items:center;gap:4px;font-weight:500;}
+  .form-label .required{color:#FF4D4F;}
+  .form-select{width:100%;height:40px;border:1px solid var(--border);border-radius:var(--radius-sm);padding:0 28px 0 12px;font-size:var(--font-sm);outline:none;background:#fff url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='10' height='6'%3E%3Cpath d='M0 0l5 6 5-6z' fill='%23999'/%3E%3C/svg%3E") no-repeat right 10px center;appearance:none;}
+  .form-input{width:100%;height:40px;border:1px solid var(--border);border-radius:var(--radius-sm);padding:0 12px;font-size:var(--font-sm);outline:none;}
+  .form-textarea{width:100%;height:120px;border:1px solid var(--border);border-radius:var(--radius-sm);padding:8px 12px;font-size:var(--font-sm);outline:none;resize:none;line-height:1.6;}
+  .form-textarea:focus{border-color:var(--primary);box-shadow:0 0 0 2px rgba(24,144,255,0.2);}
+</style>
+</head>
+<body>
+<div class="top-bar">
+  <div class="top-bar__logo"><svg viewBox="0 0 28 28" fill="none"><rect width="28" height="28" rx="6" fill="#52C41A"/><path d="M9 14.5l3 3 7-7" stroke="#fff" stroke-width="2.5" stroke-linecap="round" stroke-linejoin="round"/></svg>专家咨询–小助手</div>
+  <nav class="top-bar__nav">
+    <a href="current-consult.html">当前咨询</a>
+    <a href="chat-message.html">对话消息</a>
+    <a href="history-consult.html">历史咨询</a>
+    <a href="expert-manage.html">专家管理</a>
+    <a href="checkup-standard.html">体检标准化</a>
+    <a href="sms-send.html">短信发送</a>
+    <a href="config-phrase.html" class="active">常用语</a>
+    <a href="consult-settle.html">咨询结算</a>
+  </nav>
+  <div class="top-bar__right">
+    <a class="btn-back" href="../../index.html"><svg width="16" height="16" viewBox="0 0 16 16" fill="none"><path d="M10 3L5 8l5 5" stroke="currentColor" stroke-width="1.5" stroke-linecap="round"/></svg>返回首页</a>
+    <div class="avatar">助</div><span style="color:rgba(255,255,255,0.65);">健康小助手 ▾</span>
+  </div>
+</div>
+
+<div class="drawer-overlay" id="drawer-overlay" onclick="closeDrawer()"></div>
+<div class="drawer" id="drawer">
+  <div class="drawer__header">
+    <div class="drawer__title" id="drawer-title">新增常用语</div>
+    <button class="drawer__close" onclick="closeDrawer()">✕</button>
+  </div>
+  <div class="drawer__body">
+    <div class="form-item">
+      <div class="form-label"><span class="required">*</span> 常用语内容</div>
+      <textarea class="form-textarea" placeholder="请输入常用语内容..."></textarea>
+    </div>
+    <div class="form-item">
+      <div class="form-label"><span class="required">*</span> 分类</div>
+      <select class="form-select">
+        <option value="">请选择分类</option>
+        <option>问候语</option>
+        <option>引导语</option>
+        <option>结束语</option>
+        <option>注意事项</option>
+        <option>其他</option>
+      </select>
+    </div>
+    <div class="form-item">
+      <div class="form-label">排序序号</div>
+      <input class="form-input" type="number" placeholder="数字越小越靠前" value="99">
+    </div>
+  </div>
+  <div class="drawer__footer">
+    <button class="btn btn-default" onclick="closeDrawer()">取消</button>
+    <button class="btn btn-primary">确认保存</button>
+  </div>
+</div>
+
+<main class="main">
+  <div class="filter-bar">
+    <div class="filter-item">
+      <label>分类</label>
+      <select class="filter-select">
+        <option>全部分类</option>
+        <option>问候语</option>
+        <option>引导语</option>
+        <option>结束语</option>
+        <option>注意事项</option>
+        <option>其他</option>
+      </select>
+    </div>
+    <div class="filter-item">
+      <label>关键词</label>
+      <input class="filter-input" type="text" placeholder="搜索常用语内容">
+    </div>
+    <button class="btn btn-primary">
+      <svg width="14" height="14" viewBox="0 0 14 14" fill="none"><circle cx="6" cy="6" r="4" stroke="currentColor" stroke-width="1.4"/><path d="M10 10l2.5 2.5" stroke="currentColor" stroke-width="1.4" stroke-linecap="round"/></svg>
+      查询
+    </button>
+    <button class="btn btn-default">重置</button>
+  </div>
+
+  <div style="display:flex;gap:12px;margin-bottom:16px;">
+    <button class="btn btn-success" onclick="openDrawer('add')">
+      <svg width="14" height="14" viewBox="0 0 14 14" fill="none"><path d="M7 2v10M2 7h10" stroke="currentColor" stroke-width="1.8" stroke-linecap="round"/></svg>
+      新增常用语
+    </button>
+  </div>
+
+  <div class="table-card">
+    <div class="table-card__header">
+      <div class="table-card__title">常用语列表</div>
+      <div style="font-size:var(--font-sm);color:var(--text-secondary);">共 18 条</div>
+    </div>
+    <div class="table-card__content">
+    <table>
+      <thead>
+        <tr>
+          <th class="col-fixed col-fixed-1">序号</th>
+          <th class="col-fixed col-fixed-2">常用语内容</th>
+          <th class="col-fixed col-fixed-3">分类</th>
+          <th>使用次数</th>
+          <th>创建时间</th>
+          <th class="col-fixed col-fixed-end">操作</th>
+        </tr>
+      </thead>
+      <tbody>
+        <tr>
+          <td class="col-fixed col-fixed-1">1</td>
+          <td class="col-fixed col-fixed-2"><div class="phrase-text">您好！我是健康咨询小助手，很高兴为您服务。请问您有什么健康问题需要咨询？</div></td>
+          <td class="col-fixed col-fixed-3"><span class="tag tag-blue">问候语</span></td>
+          <td>1,234</td>
+          <td>2025-06-01</td>
+          <td class="col-fixed col-fixed-end">
+            <div style="display:flex;gap:8px;">
+              <span class="link" onclick="openDrawer('edit',this)">编辑</span>
+              <span class="link-danger">删除</span>
+            </div>
+          </td>
+        </tr>
+        <tr>
+          <td class="col-fixed col-fixed-1">2</td>
+          <td class="col-fixed col-fixed-2"><div class="phrase-text">请您稍等，我正在为您转接专家，预计等待时间约3-5分钟。</div></td>
+          <td class="col-fixed col-fixed-3"><span class="tag tag-green">引导语</span></td>
+          <td>986</td>
+          <td>2025-06-15</td>
+          <td class="col-fixed col-fixed-end">
+            <div style="display:flex;gap:8px;">
+              <span class="link" onclick="openDrawer('edit',this)">编辑</span>
+              <span class="link-danger">删除</span>
+            </div>
+          </td>
+        </tr>
+        <tr>
+          <td class="col-fixed col-fixed-1">3</td>
+          <td class="col-fixed col-fixed-2"><div class="phrase-text">建议您尽快前往医院进行进一步检查，以便获得更准确的诊断和治疗方案。</div></td>
+          <td class="col-fixed col-fixed-3"><span class="tag tag-blue">注意事项</span></td>
+          <td>654</td>
+          <td>2025-07-15</td>
+          <td class="col-fixed col-fixed-end">
+            <div style="display:flex;gap:8px;">
+              <span class="link" onclick="openDrawer('edit',this)">编辑</span>
+              <span class="link-danger">删除</span>
+            </div>
+          </td>
+        </tr>
+        <tr>
+          <td class="col-fixed col-fixed-1">4</td>
+          <td class="col-fixed col-fixed-2"><div class="phrase-text">感谢您的咨询！如有其他健康问题，欢迎随时联系我们。祝您身体健康！</div></td>
+          <td class="col-fixed col-fixed-3"><span class="tag tag-blue">结束语</span></td>
+          <td>543</td>
+          <td>2025-07-15</td>
+          <td class="col-fixed col-fixed-end">
+            <div style="display:flex;gap:8px;">
+              <span class="link" onclick="openDrawer('edit',this)">编辑</span>
+              <span class="link-danger">删除</span>
+            </div>
+          </td>
+        </tr>
+        <tr>
+          <td class="col-fixed col-fixed-1">5</td>
+          <td class="col-fixed col-fixed-2"><div class="phrase-text">根据您描述的症状，建议您先做一个血常规和肝功能检查，排除常见病因。</div></td>
+          <td class="col-fixed col-fixed-3"><span class="tag tag-green">引导语</span></td>
+          <td>412</td>
+          <td>2025-08-01</td>
+          <td class="col-fixed col-fixed-end">
+            <div style="display:flex;gap:8px;">
+              <span class="link" onclick="openDrawer('edit',this)">编辑</span>
+              <span class="link-danger">删除</span>
+            </div>
+          </td>
+        </tr>
+      </tbody>
+    </table>
+    </div>
+    <div class="pagination">
+      <span>共 18 条</span>
+      <button class="page-btn">‹</button>
+      <button class="page-btn active">1</button>
+      <button class="page-btn">2</button>
+      <button class="page-btn">›</button>
+      <select class="filter-select" style="min-width:70px;height:32px;"><option>10条</option><option>20条</option></select>
+    </div>
+  </div>
+</main>
+
+<script>
+  function openDrawer(type,triggerEl) {
+    var drawer=document.getElementById('drawer');
+    var overlay=document.getElementById('drawer-overlay');
+    var title=document.getElementById('drawer-title');
+    var textarea=drawer.querySelector('.form-textarea');
+    var catSelect=drawer.querySelector('.form-select');
+
+    title.innerText = type === 'add' ? '新增常用语' : '编辑常用语';
+    drawer.classList.add('open');
+    overlay.classList.add('open');
+
+    if(type==='edit'&&triggerEl){
+      var tr=triggerEl.closest('tr');
+      var cells=tr.querySelectorAll('td');
+      textarea.value=cells[1].textContent.trim();
+      var cat=cells[2].textContent.trim();
+      for(var i=0;i<catSelect.options.length;i++){
+        if(catSelect.options[i].text===cat){catSelect.selectedIndex=i;break;}
+      }
+    }else{
+      textarea.value='';
+      catSelect.selectedIndex=0;
+    }
+  }
+
+  function closeDrawer() {
+    document.getElementById('drawer').classList.remove('open');
+    document.getElementById('drawer-overlay').classList.remove('open');
+  }
+</script>
+
+<!-- BODY_CONTINUE -->
+</body>
+</html>
@@ -54,6 +54,7 @@
    <a href="expert-manage.html">专家管理</a>
    <a href="checkup-standard.html">体检标准化</a>
    <a href="sms-send.html">短信发送</a>
+    <a href="config-phrase.html">常用语</a>
    <a href="consult-settle.html" class="active">咨询结算</a>
  </nav>
  <div class="top-bar__right">
@@ -76,6 +76,7 @@
    <a href="expert-manage.html">专家管理</a>
    <a href="checkup-standard.html">体检标准化</a>
    <a href="sms-send.html">短信发送</a>
+    <a href="config-phrase.html">常用语</a>
    <a href="consult-settle.html" class="active">咨询结算</a>
  </nav>
  <div class="top-bar__right">
@@ -76,6 +76,7 @@
    <a href="expert-manage.html">专家管理</a>
    <a href="checkup-standard.html">体检标准化</a>
    <a href="sms-send.html">短信发送</a>
+    <a href="config-phrase.html">常用语</a>
    <a href="consult-settle.html" class="active">咨询结算</a>
  </nav>
  <div class="top-bar__right">
@@ -149,6 +149,7 @@
    <a href="expert-manage.html">专家管理</a>
    <a href="checkup-standard.html">体检标准化</a>
    <a href="sms-send.html">短信发送</a>
+    <a href="config-phrase.html">常用语</a>
    <a href="consult-settle.html">咨询结算</a>
  </nav>
  <div class="top-bar__right">
@@ -1,5 +1,17 @@
 # 变更记录 - 专家咨询·小助手角色（后台管理系统）

+## 2026-04-16
+
+### feat: 新增常用语管理页面
+
+在小助手角色顶部导航栏"短信发送"右侧新增"常用语"一级菜单，功能参考专家角色下的常用语配置。
+
+**涉及文件：**
+
+- `config-phrase.html` — 新增，常用语管理页面（列表、筛选、新增/编辑抽屉）
+- 所有小助手页面（10个）— 顶部导航栏新增"常用语"菜单项
+- `../../index.html` — 导航页 SITE_MAP 新增条目
+
 ## 2026-04-13

 ### feat: 新增专家管理模块
@@ -58,6 +58,7 @@
    <a href="expert-manage.html" class="active">专家管理</a>
    <a href="checkup-standard.html">体检标准化</a>
    <a href="sms-send.html">短信发送</a>
+    <a href="config-phrase.html">常用语</a>
    <a href="consult-settle.html">咨询结算</a>
  </nav>
  <div class="top-bar__right">
@@ -85,6 +85,7 @@
    <a href="expert-manage.html" class="active">专家管理</a>
    <a href="checkup-standard.html">体检标准化</a>
    <a href="sms-send.html">短信发送</a>
+    <a href="config-phrase.html">常用语</a>
    <a href="consult-settle.html">咨询结算</a>
  </nav>
  <div class="top-bar__right">
@@ -113,6 +113,7 @@
    <a href="expert-manage.html">专家管理</a>
    <a href="checkup-standard.html">体检标准化</a>
    <a href="sms-send.html">短信发送</a>
+    <a href="config-phrase.html">常用语</a>
    <a href="consult-settle.html">咨询结算</a>
  </nav>
  <div class="top-bar__right">
@@ -73,6 +73,7 @@
    <a href="expert-manage.html">专家管理</a>
    <a href="checkup-standard.html">体检标准化</a>
    <a href="sms-send.html" class="active">短信发送</a>
+    <a href="config-phrase.html">常用语</a>
    <a href="consult-settle.html">咨询结算</a>
  </nav>
  <div class="top-bar__right">
@@ -116,7 +116,7 @@
 <main class="main">
  <!-- 说明框 -->
  <div class="desc-box">
-    <strong>异常数据定义：</strong>咨询时长异常（时长 &gt; 168小时）、长时间待回复（>48小时未回复）或评价分数溢出（评分 &gt; 5分）等情形。
+    <strong>异常数据定义：</strong>咨询时长异常（时长 &gt; 168小时）、长时间未回复（>48小时未回复）或评价分数极低（评分 < 2分）等情形。
  </div>

  <div class="filter-bar">
@@ -129,7 +129,8 @@
      <select class="filter-select">
        <option>全部类型</option>
        <option>咨询时长异常</option>
-        <option>评分溢出</option>
+        <option>长时间未回复</option>
+        <option>评价分数极低</option>
      </select>
    </div>
    <div class="filter-item">
@@ -189,13 +190,13 @@
          <td>EMP001</td>
          <td>李医生</td>
          <td>长庆医院</td>
-          <td><span class="dirty-value">-15分钟</span></td>
+          <td><span class="dirty-value">150分钟</span></td>
          <td>2026-04-09 11:23</td>
        </tr>
        <tr>
          <td class="col-fixed col-fixed-1">2</td>
          <td class="col-fixed col-fixed-2" style="font-family:monospace;color:var(--text-secondary);">ZX20260409102</td>
-          <td class="col-fixed col-fixed-3"><span class="dirty-type">咨询时长异常</span></td>
+          <td class="col-fixed col-fixed-3"><span class="dirty-type">长时间未回复</span></td>
          <td>李四</td>
          <td>EMP002</td>
          <td>王医生</td>
@@ -206,23 +207,23 @@
        <tr>
          <td class="col-fixed col-fixed-1">3</td>
          <td class="col-fixed col-fixed-2" style="font-family:monospace;color:var(--text-secondary);">ZX20260408215</td>
-          <td class="col-fixed col-fixed-3"><span class="dirty-type">评分溢出</span></td>
+          <td class="col-fixed col-fixed-3"><span class="dirty-type">评价分数极低</span></td>
          <td>王五</td>
          <td>EMP003</td>
          <td>张医生</td>
          <td>人民医院</td>
-          <td><span class="dirty-value">7.5分</span></td>
+          <td><span class="dirty-value">1.5分</span></td>
          <td>2026-04-09 10:12</td>
        </tr>
        <tr>
          <td class="col-fixed col-fixed-1">4</td>
          <td class="col-fixed col-fixed-2" style="font-family:monospace;color:var(--text-secondary);">ZX20260407088</td>
-          <td class="col-fixed col-fixed-3"><span class="dirty-type">评分溢出</span></td>
+          <td class="col-fixed col-fixed-3"><span class="dirty-type">评价分数极低</span></td>
          <td>赵六</td>
          <td>EMP004</td>
          <td>陈医生</td>
          <td>长庆医院</td>
-          <td><span class="dirty-value">-1分</span></td>
+          <td><span class="dirty-value">1分</span></td>
          <td>2026-04-08 16:30</td>
        </tr>
        <tr>
@@ -233,7 +234,7 @@
          <td>EMP005</td>
          <td>孙医生</td>
          <td>中心医院</td>
-          <td><span class="dirty-value">-3分钟</span></td>
+          <td><span class="dirty-value">280分钟</span></td>
          <td>2026-04-08 14:22</td>
        </tr>
      </tbody>
@@ -188,7 +188,7 @@
          <th class="col-fixed col-fixed-2">专家信息</th>
          <th class="col-fixed col-fixed-3">专家医院</th>
          <th class="sortable">总咨询次数 ↕</th>
-          <th>进行中</th>
+          <th>进行中 ↕</th>
          <th class="sortable">图文咨询 ↕</th>
          <th class="sortable">视频咨询 ↕</th>
          <th class="sortable">满意度 ↕</th>