diff --git a/emergency-app/assistant/workbench/employee-profile.html b/emergency-app/assistant/workbench/employee-profile.html
index 891cd8b..b199f3e 100644
--- a/emergency-app/assistant/workbench/employee-profile.html
+++ b/emergency-app/assistant/workbench/employee-profile.html
@@ -113,8 +113,8 @@
       <span class="icons"><span>&#9679;&#9679;&#9679;&#9679;</span><span>WiFi</span><span>&#128267;</span></span>
     </div>
     <div class="nav-bar">
-      <!-- [交互] 点击返回: ./text-chat.html -->
-      <a class="nav-back" onclick="location.href='./text-chat.html'">‹</a>
+      <!-- [交互] 点击返回: 根据来源页面动态返回 -->
+      <a class="nav-back" id="back-btn" onclick="goBack()">‹</a>
       <span class="nav-title">咨询人档案</span>
     </div>
 
@@ -240,5 +240,19 @@
 
     </div>
   </div>
+
+<script>
+/* 根据 URL 参数 from 决定返回目标 */
+function goBack() {
+  var from = new URLSearchParams(location.search).get('from');
+  var backMap = {
+    'expert-chat': '../../expert/workbench/text-chat.html',
+    'expert-chat-done': '../../expert/workbench/text-chat-done.html',
+    'expert-consult-done': '../../expert/workbench/text-consult-done.html',
+    'expert-consult-timeout': '../../expert/workbench/text-consult-timeout.html'
+  };
+  location.href = backMap[from] || './text-chat.html';
+}
+</script>
 </body>
 </html>
diff --git a/emergency-app/assistant/workbench/index.html b/emergency-app/assistant/workbench/index.html
index 8a4d75e..802eef4 100644
--- a/emergency-app/assistant/workbench/index.html
+++ b/emergency-app/assistant/workbench/index.html
@@ -82,7 +82,7 @@ body { background: #f0f2f5; display: flex; justify-content: center; align-items:
   <div class="seg-tabs" style="flex-shrink:0;">
     <div class="seg-tab active" onclick="switchTab(this,'panel-pending')">待回复<span class="badge">3</span></div>
     <div class="seg-tab" onclick="switchTab(this,'panel-ongoing')">进行中<span class="badge" style="background:#fa8c16;">2</span></div>
-    <div class="seg-tab" onclick="switchTab(this,'panel-done')">已完成</div>
+    <div class="seg-tab" onclick="switchTab(this,'panel-done')">已结束</div>
   </div>
 
   <!-- 内容区 -->
@@ -99,7 +99,7 @@ body { background: #f0f2f5; display: flex; justify-content: center; align-items:
       <div class="consult-card" data-type="expert" onclick="location.href='./text-chat.html?type=expert'">
         <div class="cc-top">
           <div class="cc-avatar">👩</div>
-          <div class="cc-info"><div class="cc-name">张小红<span class="cc-role cc-role--expert">咨询专家</span></div><div class="cc-meta">研发部 · 工程师</div></div>
+          <div class="cc-info"><div class="cc-name">张小红<span class="cc-role cc-role--expert">咨询专家</span></div><div class="cc-meta">采油一厂 · XXX作业区</div></div>
           <span class="tag tag-red">待回复</span>
         </div>
         <div class="cc-bottom">
@@ -111,7 +111,7 @@ body { background: #f0f2f5; display: flex; justify-content: center; align-items:
       <div class="consult-card" data-type="expert no-reply" onclick="location.href='./text-chat.html?type=expert'">
         <div class="cc-top">
           <div class="cc-avatar">👨</div>
-          <div class="cc-info"><div class="cc-name">李建国<span class="cc-role cc-role--expert">咨询专家</span></div><div class="cc-meta">市场部 · 销售专员</div></div>
+          <div class="cc-info"><div class="cc-name">李建国<span class="cc-role cc-role--expert">咨询专家</span></div><div class="cc-meta">采油一厂 · XXX作业区</div></div>
           <span class="tag tag-red">待回复</span>
         </div>
         <div class="cc-bottom">
@@ -123,7 +123,7 @@ body { background: #f0f2f5; display: flex; justify-content: center; align-items:
       <div class="consult-card" data-type="assistant" onclick="location.href='./text-chat.html?type=assistant'">
         <div class="cc-top">
           <div class="cc-avatar" style="background:linear-gradient(135deg,#f6ffed,#b7eb8f);">👩</div>
-          <div class="cc-info"><div class="cc-name">王芳<span class="cc-role cc-role--assistant">咨询小助手</span></div><div class="cc-meta">人事部 · HR专员</div></div>
+          <div class="cc-info"><div class="cc-name">王芳<span class="cc-role cc-role--assistant">咨询小助手</span></div><div class="cc-meta">采油一厂 · XXX作业区</div></div>
           <span class="tag tag-red">待回复</span>
         </div>
         <div class="cc-bottom">
@@ -145,7 +145,7 @@ body { background: #f0f2f5; display: flex; justify-content: center; align-items:
       <div class="consult-card" data-type="expert" onclick="location.href='./text-chat.html?type=expert'">
         <div class="cc-top">
           <div class="cc-avatar">👨</div>
-          <div class="cc-info"><div class="cc-name">陈伟<span class="cc-role cc-role--expert">咨询专家</span></div><div class="cc-meta">技术部 · 开发工程师</div></div>
+          <div class="cc-info"><div class="cc-name">陈伟<span class="cc-role cc-role--expert">咨询专家</span></div><div class="cc-meta">采油一厂 · XXX作业区</div></div>
           <span class="tag tag-blue">进行中</span>
         </div>
         <div class="cc-bottom">
@@ -157,7 +157,7 @@ body { background: #f0f2f5; display: flex; justify-content: center; align-items:
       <div class="consult-card" data-type="assistant" onclick="location.href='./text-chat.html?type=assistant'">
         <div class="cc-top">
           <div class="cc-avatar" style="background:linear-gradient(135deg,#fff7e6,#ffd591);">👨</div>
-          <div class="cc-info"><div class="cc-name">刘海波<span class="cc-role cc-role--assistant">咨询小助手</span></div><div class="cc-meta">生产部 · 操作工</div></div>
+          <div class="cc-info"><div class="cc-name">刘海波<span class="cc-role cc-role--assistant">咨询小助手</span></div><div class="cc-meta">采油一厂 · XXX作业区</div></div>
           <span class="tag tag-blue">进行中</span>
         </div>
         <div class="cc-bottom">
@@ -174,11 +174,11 @@ body { background: #f0f2f5; display: flex; justify-content: center; align-items:
         <div class="filter-chip" data-filter="expert" onclick="toggleFilter(this)"><span class="filter-chip__check"></span>咨询专家</div>
         <div class="filter-chip" data-filter="assistant" onclick="toggleFilter(this)"><span class="filter-chip__check"></span>咨询小助手</div>
       </div>
-      <!-- [交互] 点击跳转至: ./text-chat.html?type=expert&status=done -->
-      <div class="consult-card" data-type="expert" onclick="location.href='./text-chat.html?type=expert&status=done'">
+      <!-- [交互] 点击跳转至: ./text-consult-done.html -->
+      <div class="consult-card" data-type="expert" onclick="location.href='./text-consult-done.html'">
         <div class="cc-top">
           <div class="cc-avatar">👨</div>
-          <div class="cc-info"><div class="cc-name">赵磊<span class="cc-role cc-role--expert">咨询专家</span></div><div class="cc-meta">运营部 · 运营专员</div></div>
+          <div class="cc-info"><div class="cc-name">赵磊<span class="cc-role cc-role--expert">咨询专家</span></div><div class="cc-meta">采油一厂 · XXX作业区</div></div>
           <span class="tag tag-green">已完成</span>
         </div>
         <div class="cc-bottom">
@@ -186,11 +186,11 @@ body { background: #f0f2f5; display: flex; justify-content: center; align-items:
           <span class="cc-time">08:40</span>
         </div>
       </div>
-      <!-- [交互] 点击跳转至: ./text-chat.html?type=assistant&status=done -->
-      <div class="consult-card" data-type="assistant" onclick="location.href='./text-chat.html?type=assistant&status=done'">
+      <!-- [交互] 点击跳转至: ./text-consult-done.html -->
+      <div class="consult-card" data-type="assistant" onclick="location.href='./text-consult-done.html'">
         <div class="cc-top">
           <div class="cc-avatar" style="background:linear-gradient(135deg,#f6ffed,#b7eb8f);">👩</div>
-          <div class="cc-info"><div class="cc-name">孙丽<span class="cc-role cc-role--assistant">咨询小助手</span></div><div class="cc-meta">行政部 · 行政专员</div></div>
+          <div class="cc-info"><div class="cc-name">孙丽<span class="cc-role cc-role--assistant">咨询小助手</span></div><div class="cc-meta">采油一厂 · XXX作业区</div></div>
           <span class="tag tag-green">已完成</span>
         </div>
         <div class="cc-bottom">
@@ -198,11 +198,11 @@ body { background: #f0f2f5; display: flex; justify-content: center; align-items:
           <span class="cc-time">昨天</span>
         </div>
       </div>
-            <!-- [交互] 点击跳转至: ./text-chat.html?type=assistant&status=done -->
-      <div class="consult-card" data-type="assistant" onclick="location.href='./text-chat.html?type=assistant&status=done'">
+            <!-- [交互] 点击跳转至: ./text-consult-timeout.html -->
+      <div class="consult-card" data-type="assistant" onclick="location.href='./text-consult-timeout.html'">
         <div class="cc-top">
           <div class="cc-avatar" style="background:linear-gradient(135deg,#f6ffed,#b7eb8f);">👩</div>
-          <div class="cc-info"><div class="cc-name">孙丽<span class="cc-role cc-role--assistant">咨询小助手</span></div><div class="cc-meta">行政部 · 行政专员</div></div>
+          <div class="cc-info"><div class="cc-name">孙丽<span class="cc-role cc-role--assistant">咨询小助手</span></div><div class="cc-meta">采油一厂 · XXX作业区</div></div>
           <span class="tag tag-gray">已超时</span>
         </div>
         <div class="cc-bottom">
diff --git a/emergency-app/assistant/workbench/text-chat-done.html b/emergency-app/assistant/workbench/text-chat-done.html
new file mode 100644
index 0000000..353a4a1
--- /dev/null
+++ b/emergency-app/assistant/workbench/text-chat-done.html
@@ -0,0 +1,178 @@
+<!DOCTYPE html>
+<html lang="zh-CN">
+<head>
+<meta charset="UTF-8">
+<meta name="viewport" content="width=device-width, initial-scale=1.0">
+<title>咨询小助手 - 已结束聊天 | 健康长庆原型</title>
+<style>
+* { margin: 0; padding: 0; box-sizing: border-box; }
+body { background: #f0f2f5; display: flex; justify-content: center; align-items: flex-start; min-height: 100vh; padding: 20px; font-family: -apple-system, BlinkMacSystemFont, 'PingFang SC', 'Helvetica Neue', sans-serif; }
+.phone-shell { width: 390px; height: 844px; background: #fff; border-radius: 44px; box-shadow: 0 20px 60px rgba(0,0,0,0.25), inset 0 0 0 2px #e0e0e0; overflow: hidden; position: relative; display: flex; flex-direction: column; flex-shrink: 0; }
+.status-bar { height: 44px; background: #fff; display: flex; align-items: center; justify-content: space-between; padding: 0 24px; flex-shrink: 0; }
+.status-bar .time { font-size: 15px; font-weight: 700; color: #1a1a1a; }
+.status-bar .icons { display: flex; gap: 6px; align-items: center; font-size: 12px; color: #1a1a1a; }
+.nav-bar { height: 44px; display: flex; align-items: center; padding: 0 16px; background: #fff; border-bottom: 1px solid #f0f0f0; flex-shrink: 0; position: relative; }
+.back-btn { display: flex; align-items: center; gap: 4px; color: #1677ff; font-size: 15px; cursor: pointer; background: none; border: none; padding: 4px 0; }
+.nav-title { position: absolute; left: 50%; transform: translateX(-50%); font-size: 17px; font-weight: 600; color: #1a1a1a; white-space: nowrap; }
+.scroll-content { flex: 1; overflow-y: auto; background: #f7f8fa; }
+.scroll-content::-webkit-scrollbar { display: none; }
+.consult-card-msg { background: #fff; border: 1px solid #E8ECF1; border-radius: 12px; padding: 14px; max-width: 260px; box-shadow: 0 1px 4px rgba(0,0,0,0.06); cursor: pointer; transition: border-color .2s; }
+.consult-card-msg:hover { border-color: #1677ff; }
+.consult-card-msg__header { display: flex; align-items: center; gap: 8px; margin-bottom: 6px; }
+.consult-card-msg__avatar { width: 32px; height: 32px; border-radius: 50%; background: #EDE7F6; color: #5C3D99; display: flex; align-items: center; justify-content: center; font-size: 14px; font-weight: 700; flex-shrink: 0; }
+.consult-card-msg__name { font-size: 13px; font-weight: 600; color: #1a1a1a; }
+.consult-card-msg__body-info { font-size: 11px; color: #999; margin-bottom: 8px; }
+.consult-card-msg__title { font-size: 15px; font-weight: 700; color: #1a1a1a; margin-bottom: 4px; }
+.consult-card-msg__desc { font-size: 12px; color: #722ed1; margin-bottom: 2px; }
+.consult-card-msg__duration { font-size: 11px; color: #999; margin-bottom: 10px; }
+.consult-card-msg__images { display: flex; gap: 8px; }
+.consult-card-msg__img { width: 64px; height: 64px; border-radius: 6px; background: #F5F5F5; border: 1px solid #E8E8E8; position: relative; overflow: hidden; }
+.consult-card-msg__img svg { width: 100%; height: 100%; }
+.consult-card-msg__img-label { position: absolute; bottom: 0; left: 0; right: 0; background: rgba(0,0,0,0.45); color: #fff; font-size: 10px; text-align: center; padding: 2px 0; line-height: 1.4; }
+</style>
+</head>
+<body>
+<div class="phone-shell">
+
+  <!-- 状态栏 -->
+  <div class="status-bar">
+    <span class="time">9:41</span>
+    <div class="icons"><span>●●●</span><span>WiFi</span><span>🔋</span></div>
+  </div>
+
+  <!-- 导航栏 -->
+  <div class="nav-bar">
+    <!-- [交互] 点击返回: ./index.html -->
+    <button class="back-btn" onclick="location.href='./index.html'">
+      <svg width="10" height="16" viewBox="0 0 10 16" fill="none" stroke="currentColor" stroke-width="2"><path d="M8 1L2 8l6 7"/></svg>返回
+    </button>
+    <span class="nav-title" id="nav-title">张小红 <span id="nav-tag" style="font-size:11px;font-weight:600;color:#1677ff;background:#e6f4ff;padding:2px 8px;border-radius:4px;vertical-align:middle;margin-left:4px;">咨询专家</span></span>
+  </div>
+
+  <!-- 咨询信息条 -->
+  <div id="consult-info" class="consult-info" style="background:#f0f7ff;padding:10px 16px;flex-shrink:0;border-bottom:1px solid #ddeeff;">
+    <div style="display:flex;align-items:center;justify-content:space-between;margin-bottom:8px;">
+      <div style="display:flex;align-items:center;gap:6px;">
+        <!-- [交互] 点击收起/展开咨询信息详情 -->
+        <button id="toggle-info-btn" onclick="toggleConsultInfo()" style="background:none;border:none;cursor:pointer;padding:0;display:flex;align-items:center;justify-content:center;width:20px;height:20px;transition:transform .2s;">
+          <svg width="12" height="8" viewBox="0 0 12 8" fill="none"><path d="M1 1.5L6 6.5L11 1.5" stroke="#999" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"/></svg>
+        </button>
+        <span style="font-size:11px;color:#666;">2026-04-09 10:20 发起</span>
+      </div>
+      <!-- [交互] 点击跳转至: ./employee-profile.html -->
+      <button onclick="location.href='./employee-profile.html'" style="font-size:12px;color:#1677ff;background:none;border:1px solid #1677ff;border-radius:6px;padding:4px 10px;cursor:pointer;">咨询人档案</button>
+    </div>
+    <div id="consult-info-detail" style="display:flex;gap:12px;">
+      <div style="flex:1;display:flex;align-items:center;gap:8px;">
+        <div style="width:28px;height:28px;border-radius:50%;background:linear-gradient(135deg,#ffe0e0,#ffb3b3);display:flex;align-items:center;justify-content:center;font-size:13px;flex-shrink:0;">👩</div>
+        <div>
+          <div style="font-size:12px;color:#999;">员工</div>
+          <div style="font-size:12px;font-weight:600;color:#1a1a1a;">张小红 · 女 · 28岁 · 采油一厂 · XXX作业区</div>
+        </div>
+      </div>
+      <div style="width:1px;background:#ddeeff;" id="info-divider"></div>
+      <div style="flex:1;display:flex;align-items:center;gap:8px;" id="expert-info">
+        <div style="width:28px;height:28px;border-radius:50%;background:linear-gradient(135deg,#e8f4ff,#bdd7ff);display:flex;align-items:center;justify-content:center;font-size:13px;flex-shrink:0;">👨‍⚕</div>
+        <div>
+          <div style="font-size:12px;color:#999;">专家</div>
+          <div style="font-size:12px;font-weight:600;color:#1a1a1a;">王医生 · 主任医师 · 长庆医院 · 内科</div>
+        </div>
+      </div>
+    </div>
+  </div>
+
+  <!-- 消息区 -->
+  <div class="scroll-content" id="chat-scroll" style="padding:12px 16px;">
+    <div style="text-align:center;margin:8px 0;"><span style="font-size:11px;color:#bbb;background:#ebebeb;padding:3px 10px;border-radius:10px;">10:20</span></div>
+    <!-- 员工卡片消息（左侧） -->
+    <div style="display:flex;gap:8px;margin-bottom:14px;">
+      <div style="width:36px;height:36px;border-radius:50%;background:linear-gradient(135deg,#ffe0e0,#ffb3b3);display:flex;align-items:center;justify-content:center;font-size:16px;flex-shrink:0;">👩</div>
+      <div>
+        <div style="font-size:11px;color:#999;margin-bottom:4px;">张小红</div>
+        <!-- [交互] 点击跳转至: ./employee-profile.html -->
+        <div class="consult-card-msg" onclick="location.href='./employee-profile.html'">
+          <div class="consult-card-msg__header">
+            <div class="consult-card-msg__avatar">张</div>
+            <div class="consult-card-msg__name">张小红(本人) · 28岁 · 女</div>
+          </div>
+          <div class="consult-card-msg__body-info">165cm · 55kg · 不吸烟 · 睡眠一般</div>
+          <div class="consult-card-msg__title">持续性头痛咨询</div>
+          <div class="consult-card-msg__desc">最近总是头痛，尤其是下午工作时特别明显</div>
+          <div class="consult-card-msg__duration">持续时间：近1周</div>
+          <div class="consult-card-msg__images">
+            <div class="consult-card-msg__img"><svg viewBox="0 0 64 64" fill="none"><rect width="64" height="64" fill="#F5F5F5"/><rect x="12" y="16" width="40" height="32" rx="3" fill="#fff" stroke="#D9D9D9" stroke-width="1.2"/><circle cx="26" cy="28" r="5" fill="#D9D9D9"/><path d="M12 42l10-8 6 5 12-10 12 13" fill="#E8E8E8"/></svg><div class="consult-card-msg__img-label">图片</div></div>
+            <div class="consult-card-msg__img"><svg viewBox="0 0 64 64" fill="none"><rect width="64" height="64" fill="#F5F5F5"/><rect x="12" y="16" width="40" height="32" rx="3" fill="#fff" stroke="#D9D9D9" stroke-width="1.2"/><circle cx="26" cy="28" r="5" fill="#D9D9D9"/><path d="M12 42l10-8 6 5 12-10 12 13" fill="#E8E8E8"/></svg><div class="consult-card-msg__img-label">图片</div></div>
+          </div>
+        </div>
+      </div>
+    </div>
+    <div style="text-align:center;margin:8px 0;"><span style="font-size:11px;color:#bbb;background:#ebebeb;padding:3px 10px;border-radius:10px;">10:23</span></div>
+    <!-- 小助手消息（右侧） -->
+    <div style="display:flex;gap:8px;margin-bottom:14px;flex-direction:row-reverse;">
+      <div style="width:36px;height:36px;border-radius:50%;background:linear-gradient(135deg,#e8f4ff,#bdd7ff);display:flex;align-items:center;justify-content:center;font-size:16px;flex-shrink:0;">🤖</div>
+      <div style="display:flex;flex-direction:column;align-items:flex-end;">
+        <div style="font-size:11px;color:#999;margin-bottom:4px;">小助手（我）</div>
+        <div style="background:#1677ff;border-radius:12px 0 12px 12px;padding:10px 14px;font-size:14px;color:#fff;max-width:220px;line-height:1.5;">您好，头痛持续一周需要重视。请问头痛的位置主要在哪里？是否伴有恶心、视力模糊等症状？</div>
+      </div>
+    </div>
+    <!-- 员工回复 -->
+    <div style="display:flex;gap:8px;margin-bottom:14px;">
+      <div style="width:36px;height:36px;border-radius:50%;background:linear-gradient(135deg,#ffe0e0,#ffb3b3);display:flex;align-items:center;justify-content:center;font-size:16px;flex-shrink:0;">👩</div>
+      <div>
+        <div style="font-size:11px;color:#999;margin-bottom:4px;">张小红</div>
+        <div style="background:#fff;border-radius:0 12px 12px 12px;padding:10px 14px;font-size:14px;color:#1a1a1a;max-width:220px;box-shadow:0 1px 4px rgba(0,0,0,0.06);line-height:1.5;">主要是太阳穴两侧，有时候会有点恶心，但没有视力问题。</div>
+      </div>
+    </div>
+    <!-- 结束卡片消息 -->
+    <div id="end-card" style="display:flex;gap:8px;margin-bottom:14px;flex-direction:row-reverse;">
+      <div style="width:36px;height:36px;border-radius:50%;background:linear-gradient(135deg,#e8f4ff,#bdd7ff);display:flex;align-items:center;justify-content:center;font-size:16px;flex-shrink:0;">🤖</div>
+      <div style="display:flex;flex-direction:column;align-items:flex-end;">
+        <div style="font-size:11px;color:#999;margin-bottom:4px;">小助手（我）</div>
+        <div style="background:#fff;border-radius:12px 0 12px 12px;padding:20px 24px;max-width:220px;box-shadow:0 1px 4px rgba(0,0,0,0.06);border:1px solid #f0f0f0;text-align:center;">
+          <div style="margin:0 auto 10px;width:44px;height:44px;border-radius:10px;background:#52c41a;display:flex;align-items:center;justify-content:center;"><svg width="24" height="24" viewBox="0 0 24 24" fill="none"><path d="M6 12.5l4 4 8-8" stroke="#fff" stroke-width="2.5" stroke-linecap="round" stroke-linejoin="round"/></svg></div>
+          <div style="font-size:15px;font-weight:600;color:#1a1a1a;margin-bottom:6px;">已结束本次咨询</div>
+          <div style="font-size:12px;color:#999;line-height:1.5;">2026-04-15 09:35</div>
+        </div>
+      </div>
+    </div>
+    <div style="height:8px;"></div>
+  </div>
+
+  <!-- 底部已结束提示条 -->
+  <div id="end-bar" style="background:#f5f5f5;border-top:1px solid #f0f0f0;padding:14px 16px;text-align:center;flex-shrink:0;">
+    <span id="end-bar-text" style="font-size:13px;color:#999;">— 咨询已结束 —</span>
+  </div>
+
+</div>
+
+<script>
+/* 根据URL参数判断咨询类型，调整UI */
+var consultType = new URLSearchParams(location.search).get('type') || 'expert';
+if (consultType === 'assistant') {
+  var tag = document.getElementById('nav-tag');
+  tag.textContent = '咨询小助手';
+  tag.style.color = '#722ed1';
+  tag.style.background = '#f9f0ff';
+  document.getElementById('info-divider').style.display = 'none';
+  document.getElementById('expert-info').style.display = 'none';
+}
+
+var infoCollapsed = false;
+function toggleConsultInfo() {
+  infoCollapsed = !infoCollapsed;
+  var detail = document.getElementById('consult-info-detail');
+  var btn = document.getElementById('toggle-info-btn');
+  detail.style.display = infoCollapsed ? 'none' : 'flex';
+  btn.style.transform = infoCollapsed ? 'rotate(-90deg)' : '';
+  detail.previousElementSibling.style.marginBottom = infoCollapsed ? '0' : '8px';
+}
+
+/* 已超时状态：隐藏结束卡片，更改底部文案 */
+var consultStatus = new URLSearchParams(location.search).get('status');
+if (consultStatus === 'timeout') {
+  document.getElementById('end-card').style.display = 'none';
+  document.getElementById('end-bar-text').textContent = '— 长时间未回复系统已自动结束本次咨询 —';
+}
+</script>
+</body>
+</html>
diff --git a/emergency-app/assistant/workbench/text-chat.html b/emergency-app/assistant/workbench/text-chat.html
index 069019b..0a18d4c 100644
--- a/emergency-app/assistant/workbench/text-chat.html
+++ b/emergency-app/assistant/workbench/text-chat.html
@@ -75,7 +75,7 @@ body { background: #f0f2f5; display: flex; justify-content: center; align-items:
         <div style="width:28px;height:28px;border-radius:50%;background:linear-gradient(135deg,#ffe0e0,#ffb3b3);display:flex;align-items:center;justify-content:center;font-size:13px;flex-shrink:0;">👩</div>
         <div>
           <div style="font-size:12px;color:#999;">员工</div>
-          <div style="font-size:12px;font-weight:600;color:#1a1a1a;">张小红 · 女 · 28岁 · 采油一厂</div>
+          <div style="font-size:12px;font-weight:600;color:#1a1a1a;">张小红 · 女 · 28岁 · 采油一厂 · xxx作业区</div>
         </div>
       </div>
       <div style="width:1px;background:#ddeeff;" id="info-divider"></div>
@@ -200,36 +200,6 @@ if (consultType === 'assistant') {
   document.getElementById('expert-info').style.display = 'none';
 }
 
-/* 已结束咨询：隐藏结束按钮、替换输入区、追加结束卡片 */
-var consultStatus = new URLSearchParams(location.search).get('status');
-if (consultStatus === 'done') {
-  document.getElementById('end-consult-btn').style.display = 'none';
-  // 隐藏输入区、常用语面板、媒体面板
-  document.getElementById('input-area').style.display = 'none';
-  document.getElementById('quick-panel').style.display = 'none';
-  document.getElementById('media-panel').style.display = 'none';
-  // 插入底部已结束提示条
-  var endBar = document.createElement('div');
-  endBar.style.cssText = 'background:#f5f5f5;border-top:1px solid #f0f0f0;padding:14px 16px;text-align:center;flex-shrink:0;';
-  endBar.innerHTML = '<span style="font-size:13px;color:#999;">— 咨询已结束 —</span>';
-  document.getElementById('input-area').insertAdjacentElement('afterend', endBar);
-  // 在聊天区末尾追加结束卡片消息
-  var scroll = document.getElementById('chat-scroll');
-  var endMsg = document.createElement('div');
-  endMsg.style.cssText = 'display:flex;gap:8px;margin-bottom:14px;flex-direction:row-reverse;';
-  endMsg.innerHTML =
-    '<div style="width:36px;height:36px;border-radius:50%;background:linear-gradient(135deg,#e8f4ff,#bdd7ff);display:flex;align-items:center;justify-content:center;font-size:16px;flex-shrink:0;">🤖</div>' +
-    '<div style="display:flex;flex-direction:column;align-items:flex-end;">' +
-      '<div style="font-size:11px;color:#999;margin-bottom:4px;">小助手（我）</div>' +
-      '<div style="background:#fff;border-radius:12px 0 12px 12px;padding:20px 24px;max-width:220px;box-shadow:0 1px 4px rgba(0,0,0,0.06);border:1px solid #f0f0f0;text-align:center;">' +
-        '<div style="margin:0 auto 10px;width:44px;height:44px;border-radius:10px;background:#52c41a;display:flex;align-items:center;justify-content:center;"><svg width="24" height="24" viewBox="0 0 24 24" fill="none"><path d="M6 12.5l4 4 8-8" stroke="#fff" stroke-width="2.5" stroke-linecap="round" stroke-linejoin="round"/></svg></div>' +
-        '<div style="font-size:15px;font-weight:600;color:#1a1a1a;margin-bottom:6px;">已结束本次咨询</div>' +
-        '<div style="font-size:12px;color:#999;line-height:1.5;">2026-04-15 09:35</div>' +
-      '</div>' +
-    '</div>';
-  scroll.appendChild(endMsg);
-  scroll.scrollTop = scroll.scrollHeight;
-}
 
 var infoCollapsed = false;
 function toggleConsultInfo() {
diff --git a/emergency-app/assistant/workbench/text-consult-done.html b/emergency-app/assistant/workbench/text-consult-done.html
new file mode 100644
index 0000000..ebbe8d8
--- /dev/null
+++ b/emergency-app/assistant/workbench/text-consult-done.html
@@ -0,0 +1,88 @@
+<!DOCTYPE html>
+<html lang="zh-CN">
+<head>
+<meta charset="UTF-8">
+<meta name="viewport" content="width=device-width, initial-scale=1.0">
+<title>小助手工作台 - 图文咨询已完成详情 | 健康长庆原型</title>
+<style>
+/* 公共重置与布局 */
+* { margin: 0; padding: 0; box-sizing: border-box; }
+body { background: #f0f2f5; display: flex; justify-content: center; align-items: flex-start; min-height: 100vh; padding: 20px; font-family: -apple-system, BlinkMacSystemFont, 'PingFang SC', 'Helvetica Neue', sans-serif; }
+/* 手机壳容器 */
+.phone-shell { width: 390px; height: 844px; background: #fff; border-radius: 44px; box-shadow: 0 20px 60px rgba(0,0,0,0.25), inset 0 0 0 2px #e0e0e0; overflow: hidden; position: relative; display: flex; flex-direction: column; flex-shrink: 0; }
+/* 状态栏 */
+.status-bar { height: 44px; background: #fff; display: flex; align-items: center; justify-content: space-between; padding: 0 24px; flex-shrink: 0; z-index: 10; }
+.status-bar .time { font-size: 15px; font-weight: 700; color: #1a1a1a; }
+.status-bar .icons { display: flex; gap: 6px; align-items: center; font-size: 12px; color: #1a1a1a; }
+/* 导航栏 */
+.nav-bar { height: 44px; display: flex; align-items: center; padding: 0 16px; background: #fff; border-bottom: 1px solid #f0f0f0; flex-shrink: 0; position: relative; }
+.back-btn { display: flex; align-items: center; gap: 4px; color: #1677ff; font-size: 15px; cursor: pointer; background: none; border: none; padding: 4px 0; }
+.nav-title { position: absolute; left: 50%; transform: translateX(-50%); font-size: 17px; font-weight: 600; color: #1a1a1a; white-space: nowrap; }
+/* 滚动内容区 */
+.scroll-content { flex: 1; overflow-y: auto; background: #f7f8fa; }
+.scroll-content::-webkit-scrollbar { display: none; }
+/* 标签 */
+.tag { display: inline-block; padding: 2px 8px; border-radius: 4px; font-size: 11px; font-weight: 600; }
+.tag-green { background: #f6ffed; color: #52c41a; }
+</style>
+</head>
+<body>
+<div class="phone-shell">
+
+  <!-- 状态栏 -->
+  <div class="status-bar">
+    <span class="time">9:41</span>
+    <div class="icons"><span>●●●</span><span>WiFi</span><span>🔋</span></div>
+  </div>
+
+  <!-- 导航栏 -->
+  <div class="nav-bar">
+    <!-- [交互] 点击返回: ./index.html -->
+    <button class="back-btn" onclick="location.href='./index.html'">
+      <svg width="10" height="16" viewBox="0 0 10 16" fill="none" stroke="currentColor" stroke-width="2"><path d="M8 1L2 8l6 7"/></svg>返回
+    </button>
+    <span class="nav-title">咨询详情</span>
+  </div>
+
+  <!-- 滚动内容 -->
+  <div class="scroll-content" style="padding:16px;">
+
+    <!-- 员工信息卡 -->
+    <div style="background:#fff;border-radius:16px;padding:20px;margin-bottom:12px;box-shadow:0 1px 6px rgba(0,0,0,0.06);">
+      <div style="display:flex;align-items:center;gap:14px;margin-bottom:16px;">
+        <div style="width:56px;height:56px;border-radius:50%;background:linear-gradient(135deg,#e8f4ff,#bdd7ff);display:flex;align-items:center;justify-content:center;font-size:28px;">👨</div>
+        <div>
+          <div style="font-size:17px;font-weight:700;color:#1a1a1a;">赵磊</div>
+          <div style="font-size:13px;color:#666;margin-top:2px;">采油一厂 · xxx作业区</div>
+        </div>
+        <span class="tag tag-green" style="margin-left:auto;">已完成</span>
+      </div>
+      <!-- 咨询信息 -->
+      <div style="background:#f7f8fa;border-radius:10px;padding:14px;">
+        <div style="font-size:13px;font-weight:600;color:#666;margin-bottom:10px;">📋 咨询信息</div>
+        <div style="display:flex;justify-content:space-between;padding:8px 0;border-bottom:1px solid #efefef;"><span style="font-size:13px;color:#999;">咨询类型</span><span style="font-size:13px;color:#1a1a1a;">图文咨询</span></div>
+        <div style="display:flex;justify-content:space-between;padding:8px 0;border-bottom:1px solid #efefef;"><span style="font-size:13px;color:#999;">发起时间</span><span style="font-size:13px;color:#1a1a1a;">2026-04-08 08:10</span></div>
+        <div style="display:flex;justify-content:space-between;padding:8px 0;border-bottom:1px solid #efefef;"><span style="font-size:13px;color:#999;">结束时间</span><span style="font-size:13px;color:#1a1a1a;">2026-04-08 08:40</span></div>
+         </div>
+    </div>
+
+    <!-- [交互] 点击跳转至: ./text-chat-done.html 查看历史对话记录 -->
+    <div onclick="location.href='./text-chat-done.html'" style="background:#fff;border-radius:12px;padding:16px;margin-bottom:12px;box-shadow:0 1px 6px rgba(0,0,0,0.06);display:flex;align-items:center;cursor:pointer;">
+      <span style="font-size:16px;margin-right:10px;">💬</span>
+      <span style="font-size:14px;color:#1a1a1a;flex:1;">查看历史对话记录</span>
+      <svg width="7" height="12" viewBox="0 0 7 12" fill="none" stroke="#ccc" stroke-width="1.5"><path d="M1 1l5 5-5 5"/></svg>
+    </div>
+
+    <!-- [交互] 点击跳转至: ./employee-profile.html 查看咨询人健康档案 -->
+    <div onclick="location.href='./employee-profile.html?from=assistant-consult-done'" style="background:#fff;border-radius:12px;margin-bottom:12px;box-shadow:0 1px 6px rgba(0,0,0,0.06);display:flex;align-items:center;padding:14px 16px;cursor:pointer;">
+      <span style="font-size:16px;margin-right:10px;">📋</span>
+      <span style="font-size:14px;font-weight:600;color:#1a1a1a;flex:1;">咨询人健康档案</span>
+      <svg width="7" height="12" viewBox="0 0 7 12" fill="none" stroke="#ccc" stroke-width="1.5"><path d="M1 1l5 5-5 5"/></svg>
+    </div>
+
+    <div style="height:16px;"></div>
+  </div>
+
+</div>
+</body>
+</html>
diff --git a/emergency-app/assistant/workbench/text-consult-timeout.html b/emergency-app/assistant/workbench/text-consult-timeout.html
new file mode 100644
index 0000000..65c8619
--- /dev/null
+++ b/emergency-app/assistant/workbench/text-consult-timeout.html
@@ -0,0 +1,99 @@
+<!DOCTYPE html>
+<html lang="zh-CN">
+<head>
+<meta charset="UTF-8">
+<meta name="viewport" content="width=device-width, initial-scale=1.0">
+<title>小助手工作台 - 图文咨询已超时详情 | 健康长庆原型</title>
+<style>
+/* 公共重置与布局 */
+* { margin: 0; padding: 0; box-sizing: border-box; }
+body { background: #f0f2f5; display: flex; justify-content: center; align-items: flex-start; min-height: 100vh; padding: 20px; font-family: -apple-system, BlinkMacSystemFont, 'PingFang SC', 'Helvetica Neue', sans-serif; }
+/* 手机壳容器 */
+.phone-shell { width: 390px; height: 844px; background: #fff; border-radius: 44px; box-shadow: 0 20px 60px rgba(0,0,0,0.25), inset 0 0 0 2px #e0e0e0; overflow: hidden; position: relative; display: flex; flex-direction: column; flex-shrink: 0; }
+/* 状态栏 */
+.status-bar { height: 44px; background: #fff; display: flex; align-items: center; justify-content: space-between; padding: 0 24px; flex-shrink: 0; z-index: 10; }
+.status-bar .time { font-size: 15px; font-weight: 700; color: #1a1a1a; }
+.status-bar .icons { display: flex; gap: 6px; align-items: center; font-size: 12px; color: #1a1a1a; }
+/* 导航栏 */
+.nav-bar { height: 44px; display: flex; align-items: center; padding: 0 16px; background: #fff; border-bottom: 1px solid #f0f0f0; flex-shrink: 0; position: relative; }
+.back-btn { display: flex; align-items: center; gap: 4px; color: #1677ff; font-size: 15px; cursor: pointer; background: none; border: none; padding: 4px 0; }
+.nav-title { position: absolute; left: 50%; transform: translateX(-50%); font-size: 17px; font-weight: 600; color: #1a1a1a; white-space: nowrap; }
+/* 滚动内容区 */
+.scroll-content { flex: 1; overflow-y: auto; background: #f7f8fa; }
+.scroll-content::-webkit-scrollbar { display: none; }
+/* 标签 */
+.tag { display: inline-block; padding: 2px 8px; border-radius: 4px; font-size: 11px; font-weight: 600; }
+.tag-orange { background: #fff2e8; color: #d4380d; }
+/* 超时提示卡片 */
+.timeout-notice { margin-bottom: 12px; background: #fff2e8; border-radius: 14px; padding: 16px; border-left: 4px solid #d4380d; }
+.timeout-notice__title { font-size: 14px; font-weight: 600; color: #d4380d; margin-bottom: 8px; display: flex; align-items: center; gap: 6px; }
+.timeout-notice__content { font-size: 13px; color: #ad4e00; line-height: 1.6; }
+</style>
+</head>
+<body>
+<div class="phone-shell">
+
+  <!-- 状态栏 -->
+  <div class="status-bar">
+    <span class="time">9:41</span>
+    <div class="icons"><span>●●●</span><span>WiFi</span><span>🔋</span></div>
+  </div>
+
+  <!-- 导航栏 -->
+  <div class="nav-bar">
+    <!-- [交互] 点击返回: ./index.html -->
+    <button class="back-btn" onclick="location.href='./index.html'">
+      <svg width="10" height="16" viewBox="0 0 10 16" fill="none" stroke="currentColor" stroke-width="2"><path d="M8 1L2 8l6 7"/></svg>返回
+    </button>
+    <span class="nav-title">咨询详情</span>
+  </div>
+
+  <!-- 滚动内容 -->
+  <div class="scroll-content" style="padding:16px;">
+
+    <!-- 员工信息卡 -->
+    <div style="background:#fff;border-radius:16px;padding:20px;margin-bottom:12px;box-shadow:0 1px 6px rgba(0,0,0,0.06);">
+      <div style="display:flex;align-items:center;gap:14px;margin-bottom:16px;">
+        <div style="width:56px;height:56px;border-radius:50%;background:linear-gradient(135deg,#e8f4ff,#bdd7ff);display:flex;align-items:center;justify-content:center;font-size:28px;">👨</div>
+        <div>
+          <div style="font-size:17px;font-weight:700;color:#1a1a1a;">赵磊</div>
+          <div style="font-size:13px;color:#666;margin-top:2px;">采油一厂 · xxx作业区</div>
+        </div>
+        <span class="tag tag-orange" style="margin-left:auto;">已超时</span>
+      </div>
+      <!-- 咨询信息 -->
+      <div style="background:#f7f8fa;border-radius:10px;padding:14px;">
+        <div style="font-size:13px;font-weight:600;color:#666;margin-bottom:10px;">📋 咨询信息</div>
+        <div style="display:flex;justify-content:space-between;padding:8px 0;border-bottom:1px solid #efefef;"><span style="font-size:13px;color:#999;">咨询类型</span><span style="font-size:13px;color:#1a1a1a;">图文咨询</span></div>
+        <div style="display:flex;justify-content:space-between;padding:8px 0;border-bottom:1px solid #efefef;"><span style="font-size:13px;color:#999;">咨询单号</span><span style="font-size:13px;color:#1a1a1a;">ZX202688552270</span></div>
+        <div style="display:flex;justify-content:space-between;padding:8px 0;border-bottom:1px solid #efefef;"><span style="font-size:13px;color:#999;">发起时间</span><span style="font-size:13px;color:#1a1a1a;">2026-04-06 14:20</span></div>
+        <div style="display:flex;justify-content:space-between;padding:8px 0;border-bottom:1px solid #efefef;"><span style="font-size:13px;color:#999;">结束时间</span><span style="font-size:13px;color:#1a1a1a;">2026-04-13 14:20</span></div>
+      </div>
+    </div>
+
+    <!-- 超时提示卡片 -->
+    <div class="timeout-notice">
+      <div class="timeout-notice__title">⏰ 咨询已超时</div>
+      <div class="timeout-notice__content">超过七天无回复，本次咨询已自动关闭。</div>
+    </div>
+
+    <!-- [交互] 点击跳转至: ./text-chat-done.html 查看历史对话记录 -->
+    <div onclick="location.href='./text-chat-done.html?status=timeout'" style="background:#fff;border-radius:12px;padding:16px;margin-bottom:12px;box-shadow:0 1px 6px rgba(0,0,0,0.06);display:flex;align-items:center;cursor:pointer;">
+      <span style="font-size:16px;margin-right:10px;">💬</span>
+      <span style="font-size:14px;color:#1a1a1a;flex:1;">查看历史对话记录</span>
+      <svg width="7" height="12" viewBox="0 0 7 12" fill="none" stroke="#ccc" stroke-width="1.5"><path d="M1 1l5 5-5 5"/></svg>
+    </div>
+
+    <!-- [交互] 点击跳转至: ./employee-profile.html 查看咨询人健康档案 -->
+    <div onclick="location.href='./employee-profile.html?from=assistant-consult-timeout'" style="background:#fff;border-radius:12px;margin-bottom:12px;box-shadow:0 1px 6px rgba(0,0,0,0.06);display:flex;align-items:center;padding:14px 16px;cursor:pointer;">
+      <span style="font-size:16px;margin-right:10px;">📋</span>
+      <span style="font-size:14px;font-weight:600;color:#1a1a1a;flex:1;">咨询人健康档案</span>
+      <svg width="7" height="12" viewBox="0 0 7 12" fill="none" stroke="#ccc" stroke-width="1.5"><path d="M1 1l5 5-5 5"/></svg>
+    </div>
+
+    <div style="height:16px;"></div>
+  </div>
+
+</div>
+</body>
+</html>
diff --git a/emergency-app/expert/workbench/consult-person-detail.html b/emergency-app/expert/workbench/consult-person-detail.html
deleted file mode 100644
index 000b04a..0000000
--- a/emergency-app/expert/workbench/consult-person-detail.html
+++ /dev/null
@@ -1,156 +0,0 @@
-<!DOCTYPE html>
-<html lang="zh-CN">
-<head>
-<meta charset="UTF-8">
-<meta name="viewport" content="width=device-width, initial-scale=1.0">
-<title>专家工作台 - 咨询人档案 | 健康长庆原型</title>
-<style>
-/* 公共重置与布局 */
-* { margin: 0; padding: 0; box-sizing: border-box; }
-body { background: #f0f2f5; display: flex; justify-content: center; align-items: flex-start; min-height: 100vh; padding: 20px; font-family: -apple-system, BlinkMacSystemFont, 'PingFang SC', 'Helvetica Neue', sans-serif; }
-/* 手机壳容器 */
-.phone-shell { width: 390px; height: 844px; background: #fff; border-radius: 44px; box-shadow: 0 20px 60px rgba(0,0,0,0.25), inset 0 0 0 2px #e0e0e0; overflow: hidden; position: relative; display: flex; flex-direction: column; flex-shrink: 0; }
-/* 状态栏 */
-.status-bar { height: 44px; background: #fff; display: flex; align-items: center; justify-content: space-between; padding: 0 24px; flex-shrink: 0; z-index: 10; }
-.status-bar .time { font-size: 15px; font-weight: 700; color: #1a1a1a; }
-.status-bar .icons { display: flex; gap: 6px; align-items: center; font-size: 12px; color: #1a1a1a; }
-/* 导航栏 */
-.nav-bar { height: 44px; display: flex; align-items: center; padding: 0 16px; background: #fff; border-bottom: 1px solid #f0f0f0; flex-shrink: 0; }
-.back-btn { display: flex; align-items: center; gap: 4px; color: #1677ff; font-size: 15px; cursor: pointer; background: none; border: none; padding: 4px 0; }
-.nav-title { font-size: 17px; font-weight: 600; color: #1a1a1a; margin-left: 8px; }
-/* 页面内容 */
-.page-content { flex: 1; overflow-y: auto; padding: 0 0 34px; background: #f7f8fa; }
-.page-content::-webkit-scrollbar { display: none; }
-/* 个人信息头部 */
-.profile-header { background: linear-gradient(135deg, #e8f4ff, #d6e8ff); padding: 20px 16px 16px; display: flex; align-items: center; gap: 14px; }
-.profile-avatar { width: 56px; height: 56px; border-radius: 50%; background: #fff; display: flex; align-items: center; justify-content: center; font-size: 28px; flex-shrink: 0; box-shadow: 0 2px 8px rgba(0,0,0,0.08); }
-.profile-info { flex: 1; }
-.profile-name { font-size: 18px; font-weight: 700; color: #1a1a1a; }
-.profile-meta { font-size: 13px; color: #555; margin-top: 4px; }
-/* 信息卡片 */
-.info-card { background: #fff; border-radius: 14px; margin: 12px 16px 0; padding: 16px; }
-.info-card__title { font-size: 15px; font-weight: 600; color: #333; margin-bottom: 12px; display: flex; align-items: center; gap: 6px; }
-.info-grid { display: grid; grid-template-columns: 1fr 1fr; gap: 10px 16px; }
-.info-item__label { font-size: 12px; color: #999; margin-bottom: 2px; }
-.info-item__value { font-size: 14px; color: #333; font-weight: 500; }
-/* 生活习惯标签 */
-.habit-tags { display: flex; flex-wrap: wrap; gap: 8px; }
-.habit-tag { font-size: 13px; padding: 6px 14px; border-radius: 20px; background: #f5f5f5; color: #555; }
-.habit-tag--good { background: #f6ffed; color: #389e0d; }
-.habit-tag--warn { background: #fff7e6; color: #d46b08; }
-/* 健康档案卡片 */
-.record-card { background: #fff; border-radius: 14px; margin: 12px 16px 0; overflow: hidden; }
-.record-card__header { padding: 14px 16px 10px; display: flex; align-items: center; gap: 10px; border-bottom: 1px solid #f5f5f5; }
-.record-card__icon { width: 40px; height: 40px; border-radius: 10px; background: linear-gradient(135deg, #e8f4ff, #bae0ff); display: flex; align-items: center; justify-content: center; font-size: 20px; flex-shrink: 0; }
-.record-card__title { font-size: 15px; font-weight: 600; color: #333; }
-.record-card__date { font-size: 12px; color: #999; margin-top: 2px; }
-.record-card__body { padding: 12px 16px 14px; }
-.record-card__section { margin-bottom: 12px; }
-.record-card__section:last-child { margin-bottom: 0; }
-.record-card__label { font-size: 12px; color: #999; margin-bottom: 4px; }
-.record-card__text { font-size: 14px; color: #333; line-height: 1.6; }
-.record-card__tags { display: flex; gap: 6px; flex-wrap: wrap; margin-top: 4px; }
-.record-card__tag { font-size: 11px; padding: 3px 8px; border-radius: 6px; }
-.record-card__tag--blue { color: #1677ff; background: #e8f4ff; }
-.record-card__tag--orange { color: #d46b08; background: #fff7e6; }
-.record-card__tag--red { color: #cf1322; background: #fff1f0; }
-.record-card__images { display: flex; gap: 8px; flex-wrap: wrap; margin-top: 8px; }
-.record-card__img { width: 80px; height: 80px; border-radius: 8px; object-fit: cover; border: 1px solid #f0f0f0; background: #f5f5f5; }
-</style>
-</head>
-<body>
-<div class="phone-shell">
-  <div class="status-bar">
-    <span class="time">9:41</span>
-    <div class="icons"><span>●●●</span><span>WiFi</span><span>🔋</span></div>
-  </div>
-  <div class="nav-bar">
-    <!-- [交互] 点击返回: ./text-chat.html -->
-    <button class="back-btn" onclick="history.back()">
-      <svg width="10" height="16" viewBox="0 0 10 16" fill="none" stroke="currentColor" stroke-width="2"><path d="M8 1L2 8l6 7"/></svg>返回
-    </button>
-    <span class="nav-title">咨询人档案</span>
-  </div>
-  <!-- PLACEHOLDER_CONTENT -->
-  <div class="page-content">
-    <!-- 个人信息头部 -->
-    <div class="profile-header">
-      <div class="profile-avatar">👩</div>
-      <div class="profile-info">
-        <div class="profile-name">张小红</div>
-        <div class="profile-meta">女 · 28岁 · 165cm · 50kg</div>
-      </div>
-    </div>
-
-    <!-- 基本信息 -->
-    <div class="info-card">
-      <div class="info-card__title">📋 基本信息</div>
-      <div class="info-grid">
-        <div class="info-item"><div class="info-item__label">姓名</div><div class="info-item__value">张小红</div></div>
-        <div class="info-item"><div class="info-item__label">性别</div><div class="info-item__value">女</div></div>
-        <div class="info-item"><div class="info-item__label">年龄</div><div class="info-item__value">28岁</div></div>
-        <div class="info-item"><div class="info-item__label">身高</div><div class="info-item__value">165cm</div></div>
-        <div class="info-item"><div class="info-item__label">体重</div><div class="info-item__value">50kg</div></div>
-        <div class="info-item"><div class="info-item__label">血型</div><div class="info-item__value">A型</div></div>
-      </div>
-    </div>
-
-    <!-- 生活习惯 -->
-    <div class="info-card">
-      <div class="info-card__title">🏃 生活习惯</div>
-      <div class="habit-tags">
-        <span class="habit-tag habit-tag--good">不吸烟</span>
-        <span class="habit-tag habit-tag--good">不饮酒</span>
-        <span class="habit-tag habit-tag--good">饮食均衡</span>
-        <span class="habit-tag habit-tag--warn">睡眠一般</span>
-      </div>
-    </div>
-
-    <!-- 身体情况 -->
-    <div class="info-card">
-      <div class="info-card__title">🩺 身体情况</div>
-      <div class="info-grid">
-        <div class="info-item"><div class="info-item__label">过敏史</div><div class="info-item__value">青霉素过敏</div></div>
-        <div class="info-item"><div class="info-item__label">遗传史</div><div class="info-item__value">无</div></div>
-        <div class="info-item"><div class="info-item__label">既往史</div><div class="info-item__value">无</div></div>
-        <div class="info-item"><div class="info-item__label">其他疾病</div><div class="info-item__value">无</div></div>
-      </div>
-    </div>
-
-    <!-- 本次咨询档案 -->
-    <div class="record-card">
-      <div class="record-card__header">
-        <div class="record-card__icon">📋</div>
-        <div>
-          <div class="record-card__title">头痛咨询</div>
-          <div class="record-card__date">2026-04-13 创建</div>
-        </div>
-      </div>
-      <div class="record-card__body">
-        <div class="record-card__section">
-          <div class="record-card__label">问题描述</div>
-          <div class="record-card__text">最近总是头痛，尤其是下午工作时特别明显，主要在太阳穴两侧，有时伴有恶心，已持续一周。</div>
-        </div>
-        <div class="record-card__section">
-          <div class="record-card__label">持续时间</div>
-          <div class="record-card__tags">
-            <span class="record-card__tag record-card__tag--orange">1周</span>
-          </div>
-        </div>
-        <div class="record-card__section">
-          <div class="record-card__label">检查资料</div>
-          <div class="record-card__images">
-            <img class="record-card__img" src="data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='80' height='80'%3E%3Crect fill='%23e8f4ff' width='80' height='80'/%3E%3Ctext x='50%25' y='50%25' text-anchor='middle' dy='.3em' fill='%231677ff' font-size='11'%3E检查报告%3C/text%3E%3C/svg%3E" alt="检查报告">
-            <img class="record-card__img" src="data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='80' height='80'%3E%3Crect fill='%23fff7e6' width='80' height='80'/%3E%3Ctext x='50%25' y='50%25' text-anchor='middle' dy='.3em' fill='%23d46b08' font-size='11'%3ECT片%3C/text%3E%3C/svg%3E" alt="CT片">
-          </div>
-        </div>
-        <div class="record-card__section">
-          <div class="record-card__label">期望帮助</div>
-          <div class="record-card__text">希望了解头痛的具体原因，是否需要进一步检查，以及日常缓解方案。</div>
-        </div>
-      </div>
-    </div>
-  </div>
-</div>
-</body>
-</html>
diff --git a/emergency-app/expert/workbench/employee-profile.html b/emergency-app/expert/workbench/employee-profile.html
deleted file mode 100644
index 19c7dc2..0000000
--- a/emergency-app/expert/workbench/employee-profile.html
+++ /dev/null
@@ -1,82 +0,0 @@
-<!DOCTYPE html>
-<html lang="zh-CN">
-<head>
-<meta charset="UTF-8">
-<meta name="viewport" content="width=device-width, initial-scale=1.0">
-<title>专家工作台 - 员工健康档案 | 健康长庆原型</title>
-<style>
-/* 公共重置与布局 */
-* { margin: 0; padding: 0; box-sizing: border-box; }
-body { background: #f0f2f5; display: flex; justify-content: center; align-items: flex-start; min-height: 100vh; padding: 20px; font-family: -apple-system, BlinkMacSystemFont, 'PingFang SC', 'Helvetica Neue', sans-serif; }
-/* 手机壳容器 */
-.phone-shell { width: 390px; height: 844px; background: #fff; border-radius: 44px; box-shadow: 0 20px 60px rgba(0,0,0,0.25), inset 0 0 0 2px #e0e0e0; overflow: hidden; position: relative; display: flex; flex-direction: column; flex-shrink: 0; }
-/* 状态栏 */
-.status-bar { height: 44px; background: #fff; display: flex; align-items: center; justify-content: space-between; padding: 0 24px; flex-shrink: 0; z-index: 10; }
-.status-bar .time { font-size: 15px; font-weight: 700; color: #1a1a1a; }
-.status-bar .icons { display: flex; gap: 6px; align-items: center; font-size: 12px; color: #1a1a1a; }
-/* 导航栏 */
-.nav-bar { height: 44px; display: flex; align-items: center; padding: 0 16px; background: #fff; border-bottom: 1px solid #f0f0f0; flex-shrink: 0; position: relative; }
-.back-btn { display: flex; align-items: center; gap: 4px; color: #1677ff; font-size: 15px; cursor: pointer; background: none; border: none; padding: 4px 0; }
-.nav-title { position: absolute; left: 50%; transform: translateX(-50%); font-size: 17px; font-weight: 600; color: #1a1a1a; white-space: nowrap; }
-/* 滚动内容区 */
-.scroll-content { flex: 1; overflow-y: auto; background: #f7f8fa; }
-.scroll-content::-webkit-scrollbar { display: none; }
-</style>
-</head>
-<body>
-<div class="phone-shell">
-
-  <!-- 状态栏 -->
-  <div class="status-bar">
-    <span class="time">9:41</span>
-    <div class="icons"><span>●●●</span><span>WiFi</span><span>🔋</span></div>
-  </div>
-
-  <!-- 导航栏 -->
-  <div class="nav-bar">
-    <!-- [交互] 点击返回: ./text-chat.html -->
-    <button class="back-btn" onclick="location.href='./text-chat.html'">
-      <svg width="10" height="16" viewBox="0 0 10 16" fill="none" stroke="currentColor" stroke-width="2"><path d="M8 1L2 8l6 7"/></svg>返回
-    </button>
-    <span class="nav-title">员工档案</span>
-  </div>
-
-  <!-- 滚动内容 -->
-  <div class="scroll-content" style="padding:16px;">
-
-    <!-- 员工头像和基本信息 -->
-    <div style="background:#fff;border-radius:16px;padding:20px;text-align:center;margin-bottom:12px;box-shadow:0 1px 6px rgba(0,0,0,0.06);">
-      <div style="width:64px;height:64px;border-radius:50%;background:linear-gradient(135deg,#ffe0e0,#ffb3b3);display:flex;align-items:center;justify-content:center;font-size:32px;margin:0 auto 12px;">👩</div>
-      <div style="font-size:18px;font-weight:700;color:#1a1a1a;">张小红</div>
-      <div style="font-size:13px;color:#666;margin-top:4px;">研发部 · 工程师</div>
-    </div>
-
-    <!-- 详细信息列表 -->
-    <div style="background:#fff;border-radius:12px;padding:16px;box-shadow:0 1px 6px rgba(0,0,0,0.06);">
-      <!-- 基本信息 -->
-      <div style="font-size:13px;font-weight:600;color:#1677ff;margin-bottom:8px;">基本信息</div>
-      <div style="display:flex;justify-content:space-between;padding:9px 0;border-bottom:1px solid #f5f5f5;"><span style="font-size:13px;color:#999;">姓名</span><span style="font-size:13px;color:#1a1a1a;">张小红</span></div>
-      <div style="display:flex;justify-content:space-between;padding:9px 0;border-bottom:1px solid #f5f5f5;"><span style="font-size:13px;color:#999;">性别 / 年龄</span><span style="font-size:13px;color:#1a1a1a;">女 / 28岁</span></div>
-      <div style="display:flex;justify-content:space-between;padding:9px 0;border-bottom:1px solid #f5f5f5;"><span style="font-size:13px;color:#999;">身高 / 体重</span><span style="font-size:13px;color:#1a1a1a;">163 cm / 52 kg</span></div>
-
-      <!-- 生活习惯 -->
-      <div style="font-size:13px;font-weight:600;color:#52c41a;margin:12px 0 8px;">生活习惯</div>
-      <div style="display:flex;justify-content:space-between;padding:9px 0;border-bottom:1px solid #f5f5f5;"><span style="font-size:13px;color:#999;">吸烟</span><span style="font-size:13px;color:#1a1a1a;">否</span></div>
-      <div style="display:flex;justify-content:space-between;padding:9px 0;border-bottom:1px solid #f5f5f5;"><span style="font-size:13px;color:#999;">饮酒</span><span style="font-size:13px;color:#1a1a1a;">否</span></div>
-      <div style="display:flex;justify-content:space-between;padding:9px 0;border-bottom:1px solid #f5f5f5;"><span style="font-size:13px;color:#999;">饮食喜好</span><span style="font-size:13px;color:#1a1a1a;">均衡</span></div>
-      <div style="display:flex;justify-content:space-between;padding:9px 0;border-bottom:1px solid #f5f5f5;"><span style="font-size:13px;color:#999;">睡眠质量</span><span style="font-size:13px;color:#1a1a1a;">良好</span></div>
-
-      <!-- 身体情况 -->
-      <div style="font-size:13px;font-weight:600;color:#fa8c16;margin:12px 0 8px;">身体情况</div>
-      <!-- 过敏史高亮红色 -->
-      <div style="display:flex;justify-content:space-between;padding:9px 0;border-bottom:1px solid #f5f5f5;"><span style="font-size:13px;color:#999;">过敏史</span><span style="font-size:13px;color:#ff4d4f;font-weight:600;">青霉素过敏</span></div>
-      <div style="display:flex;justify-content:space-between;padding:9px 0;border-bottom:1px solid #f5f5f5;"><span style="font-size:13px;color:#999;">遗传史</span><span style="font-size:13px;color:#1a1a1a;">无</span></div>
-      <div style="display:flex;justify-content:space-between;padding:9px 0;border-bottom:1px solid #f5f5f5;"><span style="font-size:13px;color:#999;">既往史</span><span style="font-size:13px;color:#1a1a1a;">无</span></div>
-      <div style="display:flex;justify-content:space-between;padding:9px 0;"><span style="font-size:13px;color:#999;">其他疾病</span><span style="font-size:13px;color:#1a1a1a;">无</span></div>
-    </div>
-
-  </div>
-
-</div>
-</body>
-</html>
diff --git a/emergency-app/expert/workbench/index.html b/emergency-app/expert/workbench/index.html
index fd52f1c..664725c 100644
--- a/emergency-app/expert/workbench/index.html
+++ b/emergency-app/expert/workbench/index.html
@@ -69,7 +69,7 @@ body { background: #f0f2f5; display: flex; justify-content: center; align-items:
       <!-- [交互] 点击切换服务状态 -->
       <button id="wb-pause-btn" onclick="togglePause()" style="display:flex;align-items:center;gap:6px;background:rgba(255,255,255,0.2);border:1px solid rgba(255,255,255,0.4);border-radius:20px;padding:6px 14px;color:#fff;font-size:13px;cursor:pointer;">
         <span id="pause-dot" style="width:8px;height:8px;border-radius:50%;background:#52c41a;display:inline-block;flex-shrink:0;"></span>
-        <span id="pause-label">服务中</span>
+        <span id="pause-label">开启咨询</span>
       </button>
     </div>
     <!-- 统计数字 -->
@@ -77,10 +77,8 @@ body { background: #f0f2f5; display: flex; justify-content: center; align-items:
       <div style="flex:1;text-align:center;"><div style="color:#fff;font-size:22px;font-weight:700;">2</div><div style="color:rgba(255,255,255,0.75);font-size:11px;margin-top:2px;">图文待回复</div></div>
       <div style="width:1px;background:rgba(255,255,255,0.25);margin:4px 0;"></div>
       <div style="flex:1;text-align:center;"><div style="color:#fff;font-size:22px;font-weight:700;">1</div><div style="color:rgba(255,255,255,0.75);font-size:11px;margin-top:2px;">视频待确认</div></div>
-      <div style="width:1px;background:rgba(255,255,255,0.25);margin:4px 0;"></div>
-      <div style="flex:1;text-align:center;"><div style="color:#fff;font-size:22px;font-weight:700;">18</div><div style="color:rgba(255,255,255,0.75);font-size:11px;margin-top:2px;">今日完成</div></div>
-      <div style="width:1px;background:rgba(255,255,255,0.25);margin:4px 0;"></div>
-      <div style="flex:1;text-align:center;"><div style="color:#fff;font-size:22px;font-weight:700;">4.9</div><div style="color:rgba(255,255,255,0.75);font-size:11px;margin-top:2px;">评分</div></div>
+
+
     </div>
   </div>
 
@@ -95,7 +93,7 @@ body { background: #f0f2f5; display: flex; justify-content: center; align-items:
     <div class="seg-tabs">
       <div class="seg-tab active" onclick="switchWorkTab(this,'wb-text-pending')">待回复<span class="badge">2</span></div>
       <div class="seg-tab" onclick="switchWorkTab(this,'wb-text-ongoing')">进行中<span class="badge" style="background:#fa8c16;">1</span></div>
-      <div class="seg-tab" onclick="switchWorkTab(this,'wb-text-done')">已完成</div>
+      <div class="seg-tab" onclick="switchWorkTab(this,'wb-text-done')">已结束</div>
     </div>
     <div class="scroll-content">
       <!-- 待回复列表 -->
@@ -125,10 +123,14 @@ body { background: #f0f2f5; display: flex; justify-content: center; align-items:
       <div id="wb-text-done" style="display:none;">
         <!-- [交互] 点击跳转至: ./text-consult-done.html -->
         <div class="consult-card" onclick="location.href='./text-consult-done.html'">
-          <div class="cc-top"><div class="cc-avatar">👨</div><div class="cc-info"><div class="cc-name">赵磊</div><div class="cc-meta">男 · 35岁</div></div><span class="tag tag-gray">已完成</span></div>
+          <div class="cc-top"><div class="cc-avatar">👨</div><div class="cc-info"><div class="cc-name">赵磊</div><div class="cc-meta">男 · 35岁</div></div><span class="tag tag-green">已完成</span></div>
           <div class="cc-bottom"><div class="cc-preview">感谢医生，问题已解决</div><span class="cc-time">08:40</span></div>
         </div>
-        <div style="height:16px;"></div>
+
+                <div class="consult-card" onclick="location.href='./text-consult-timeout.html'">
+          <div class="cc-top"><div class="cc-avatar">👨</div><div class="cc-info"><div class="cc-name">赵磊</div><div class="cc-meta">男 · 35岁</div></div><span class="tag tag-gray">已超时</span></div>
+          <div class="cc-bottom"><div class="cc-preview">医生，这是什么情况？</div><span class="cc-time">08:40</span></div>
+        </div>
       </div>
     </div>
   </div>
@@ -163,7 +165,7 @@ body { background: #f0f2f5; display: flex; justify-content: center; align-items:
       <div id="wb-video-done" style="display:none;">
         <!-- [交互] 点击跳转至: ./video-done.html -->
         <div class="consult-card" onclick="location.href='./video-done.html'">
-          <div class="cc-top"><div class="cc-avatar" style="background:linear-gradient(135deg,#ffe0e0,#ffb3b3);">👩</div><div class="cc-info"><div class="cc-name">孙丽</div><div class="cc-meta">女 · 29岁</div></div><span class="tag tag-gray">已完成</span></div>
+          <div class="cc-top"><div class="cc-avatar" style="background:linear-gradient(135deg,#ffe0e0,#ffb3b3);">👩</div><div class="cc-info"><div class="cc-name">孙丽</div><div class="cc-meta">女 · 29岁</div></div><span class="tag tag-green">已完成</span></div>
           <div class="cc-bottom"><div class="cc-preview">⭐⭐⭐⭐⭐ 非常专业，感谢！</div><span class="cc-time">昨天</span></div>
         </div>
         <!-- [交互] 点击跳转至: ./video-done.html -->
@@ -237,7 +239,7 @@ var isPaused = false;
 function togglePause() {
   isPaused = !isPaused;
   var bg = isPaused ? '#ff4d4f' : '#52c41a';
-  var text = isPaused ? '暂停服务' : '服务中';
+  var text = isPaused ? '关闭咨询' : '开启咨询';
   var dot = document.getElementById('pause-dot');
   var label = document.getElementById('pause-label');
   if (dot) dot.style.background = bg;
diff --git a/emergency-app/expert/workbench/text-chat-done.html b/emergency-app/expert/workbench/text-chat-done.html
new file mode 100644
index 0000000..b3a124b
--- /dev/null
+++ b/emergency-app/expert/workbench/text-chat-done.html
@@ -0,0 +1,147 @@
+<!DOCTYPE html>
+<html lang="zh-CN">
+<head>
+<meta charset="UTF-8">
+<meta name="viewport" content="width=device-width, initial-scale=1.0">
+<title>专家工作台 - 已结束聊天 | 健康长庆原型</title>
+<style>
+/* 公共重置与布局 */
+* { margin: 0; padding: 0; box-sizing: border-box; }
+body { background: #f0f2f5; display: flex; justify-content: center; align-items: flex-start; min-height: 100vh; padding: 20px; font-family: -apple-system, BlinkMacSystemFont, 'PingFang SC', 'Helvetica Neue', sans-serif; }
+/* 手机壳容器 */
+.phone-shell { width: 390px; height: 844px; background: #fff; border-radius: 44px; box-shadow: 0 20px 60px rgba(0,0,0,0.25), inset 0 0 0 2px #e0e0e0; overflow: hidden; position: relative; display: flex; flex-direction: column; flex-shrink: 0; }
+/* 状态栏 */
+.status-bar { height: 44px; background: #fff; display: flex; align-items: center; justify-content: space-between; padding: 0 24px; flex-shrink: 0; z-index: 10; }
+.status-bar .time { font-size: 15px; font-weight: 700; color: #1a1a1a; }
+.status-bar .icons { display: flex; gap: 6px; align-items: center; font-size: 12px; color: #1a1a1a; }
+/* 导航栏 */
+.nav-bar { height: 44px; display: flex; align-items: center; padding: 0 16px; background: #fff; border-bottom: 1px solid #f0f0f0; flex-shrink: 0; position: relative; }
+.back-btn { display: flex; align-items: center; gap: 4px; color: #1677ff; font-size: 15px; cursor: pointer; background: none; border: none; padding: 4px 0; }
+.nav-title { position: absolute; left: 50%; transform: translateX(-50%); font-size: 17px; font-weight: 600; color: #1a1a1a; white-space: nowrap; }
+/* 滚动内容区 */
+.scroll-content { flex: 1; overflow-y: auto; background: #f7f8fa; }
+.scroll-content::-webkit-scrollbar { display: none; }
+/* 咨询人档案卡片 */
+.bubble-record { max-width: 260px; border-radius: 0 12px 12px 12px; overflow: hidden; background: #fff; border: 1px solid #e8e8e8; box-shadow: 0 1px 4px rgba(0,0,0,0.06); cursor: pointer; }
+.bubble-record__header { display: flex; align-items: center; gap: 8px; padding: 10px 12px; background: linear-gradient(135deg, #e8f4ff, #bae0ff); }
+.bubble-record__avatar { width: 32px; height: 32px; border-radius: 50%; background: #fff; display: flex; align-items: center; justify-content: center; font-size: 16px; flex-shrink: 0; }
+.bubble-record__name { font-size: 13px; font-weight: 600; color: #333; }
+.bubble-record__meta { font-size: 11px; color: #666; }
+.bubble-record__body { padding: 10px 12px; }
+.bubble-record__title { font-size: 13px; font-weight: 600; color: #333; margin-bottom: 4px; }
+.bubble-record__desc { font-size: 12px; color: #666; line-height: 1.5; }
+.bubble-record__tags { display: flex; gap: 4px; flex-wrap: wrap; margin-top: 6px; }
+.bubble-record__tag { font-size: 10px; padding: 2px 6px; border-radius: 4px; }
+.bubble-record__tag--orange { color: #d46b08; background: #fff7e6; }
+</style>
+</head>
+<body>
+<div class="phone-shell">
+
+  <!-- 状态栏 -->
+  <div class="status-bar">
+    <span class="time">9:41</span>
+    <div class="icons"><span>●●●</span><span>WiFi</span><span>🔋</span></div>
+  </div>
+
+  <!-- 导航栏（无结束咨询按钮） -->
+  <div class="nav-bar">
+    <!-- [交互] 点击返回: ./index.html -->
+    <button class="back-btn" onclick="location.href='./index.html'">
+      <svg width="10" height="16" viewBox="0 0 10 16" fill="none" stroke="currentColor" stroke-width="2"><path d="M8 1L2 8l6 7"/></svg>返回
+    </button>
+    <span class="nav-title">张小红</span>
+  </div>
+
+  <!-- 消息区 -->
+  <div class="scroll-content" id="chat-scroll" style="padding:12px 16px;">
+    <!-- 时间标记 -->
+    <div style="text-align:center;margin:8px 0;"><span style="font-size:11px;color:#bbb;background:#ebebeb;padding:3px 10px;border-radius:10px;">10:20</span></div>
+    <!-- [交互] 咨询人档案卡片（首发消息）- 点击查看详情跳转咨询人档案页 -->
+    <div style="display:flex;gap:8px;margin-bottom:14px;">
+      <div style="width:36px;height:36px;border-radius:50%;background:linear-gradient(135deg,#ffe0e0,#ffb3b3);display:flex;align-items:center;justify-content:center;font-size:16px;flex-shrink:0;">👩</div>
+      <div><div style="font-size:11px;color:#999;margin-bottom:4px;">张小红</div>
+        <div class="bubble-record" onclick="location.href='../../assistant/workbench/employee-profile.html?from=expert-chat-done'">
+          <div class="bubble-record__header">
+            <div class="bubble-record__avatar">👩</div>
+            <div>
+              <div class="bubble-record__name">张小红 · 女 · 28岁</div>
+              <div class="bubble-record__meta">165cm · 50kg · 不吸烟 · 睡眠一般</div>
+            </div>
+          </div>
+          <div class="bubble-record__body">
+            <div class="bubble-record__title">头痛咨询</div>
+            <div class="bubble-record__desc">最近总是头痛，尤其是下午工作时特别明显，已持续一周</div>
+            <div class="bubble-record__tags">
+              <span class="bubble-record__tag bubble-record__tag--orange">持续时间：1周</span>
+            </div>
+          </div>
+        </div>
+      </div>
+    </div>
+    <!-- 员工消息（左侧） -->
+    <div style="display:flex;gap:8px;margin-bottom:14px;">
+      <div style="width:36px;height:36px;border-radius:50%;background:linear-gradient(135deg,#ffe0e0,#ffb3b3);display:flex;align-items:center;justify-content:center;font-size:16px;flex-shrink:0;">👩</div>
+      <div><div style="font-size:11px;color:#999;margin-bottom:4px;">张小红</div>
+        <div style="background:#fff;border-radius:0 12px 12px 12px;padding:10px 14px;font-size:14px;color:#1a1a1a;max-width:220px;box-shadow:0 1px 4px rgba(0,0,0,0.06);line-height:1.5;">您好医生，我最近总是头痛，尤其是下午工作时特别明显，已经持续一周了。</div>
+      </div>
+    </div>
+    <!-- 员工发送图片消息 -->
+    <div style="display:flex;gap:8px;margin-bottom:14px;">
+      <div style="width:36px;height:36px;border-radius:50%;background:linear-gradient(135deg,#ffe0e0,#ffb3b3);display:flex;align-items:center;justify-content:center;font-size:16px;flex-shrink:0;">👩</div>
+      <div><div style="font-size:11px;color:#999;margin-bottom:4px;">张小红</div>
+        <div style="background:#fff;border-radius:0 12px 12px 12px;padding:8px;box-shadow:0 1px 4px rgba(0,0,0,0.06);">
+          <div style="width:140px;height:90px;background:linear-gradient(135deg,#e8f4ff,#c5deff);border-radius:8px;display:flex;align-items:center;justify-content:center;font-size:28px;">🩺</div>
+          <div style="font-size:11px;color:#999;margin-top:4px;">体检报告</div>
+        </div>
+      </div>
+    </div>
+    <!-- 时间标记 -->
+    <div style="text-align:center;margin:8px 0;"><span style="font-size:11px;color:#bbb;background:#ebebeb;padding:3px 10px;border-radius:10px;">10:23</span></div>
+    <!-- 专家消息（右侧） -->
+    <div style="display:flex;gap:8px;margin-bottom:14px;flex-direction:row-reverse;">
+      <div style="width:36px;height:36px;border-radius:50%;background:linear-gradient(135deg,#e8f4ff,#bdd7ff);display:flex;align-items:center;justify-content:center;font-size:16px;flex-shrink:0;">👨‍⚕️</div>
+      <div style="display:flex;flex-direction:column;align-items:flex-end;">
+        <div style="font-size:11px;color:#999;margin-bottom:4px;">王医生（我）</div>
+        <div style="background:#1677ff;border-radius:12px 0 12px 12px;padding:10px 14px;font-size:14px;color:#fff;max-width:220px;line-height:1.5;">您好，头痛持续一周需要重视。请问头痛的位置主要在哪里？是否伴有恶心、视力模糊等症状？</div>
+      </div>
+    </div>
+    <!-- 员工回复 -->
+    <div style="display:flex;gap:8px;margin-bottom:14px;">
+      <div style="width:36px;height:36px;border-radius:50%;background:linear-gradient(135deg,#ffe0e0,#ffb3b3);display:flex;align-items:center;justify-content:center;font-size:16px;flex-shrink:0;">👩</div>
+      <div><div style="font-size:11px;color:#999;margin-bottom:4px;">张小红</div>
+        <div style="background:#fff;border-radius:0 12px 12px 12px;padding:10px 14px;font-size:14px;color:#1a1a1a;max-width:220px;box-shadow:0 1px 4px rgba(0,0,0,0.06);line-height:1.5;">主要是太阳穴两侧，有时候会有点恶心，但没有视力问题。</div>
+      </div>
+    </div>
+    <!-- 结束咨询卡片消息（右侧专家发出） -->
+    <div id="end-card" style="display:flex;gap:8px;margin-bottom:14px;flex-direction:row-reverse;">
+      <div style="width:36px;height:36px;border-radius:50%;background:linear-gradient(135deg,#e8f4ff,#bdd7ff);display:flex;align-items:center;justify-content:center;font-size:16px;flex-shrink:0;">👨‍⚕️</div>
+      <div style="display:flex;flex-direction:column;align-items:flex-end;">
+        <div style="font-size:11px;color:#999;margin-bottom:4px;">王医生（我）</div>
+        <div style="background:#fff;border-radius:12px 0 12px 12px;padding:20px 24px;max-width:220px;box-shadow:0 1px 4px rgba(0,0,0,0.06);border:1px solid #f0f0f0;text-align:center;">
+          <div style="margin:0 auto 10px;width:44px;height:44px;border-radius:10px;background:#52c41a;display:flex;align-items:center;justify-content:center;"><svg width="24" height="24" viewBox="0 0 24 24" fill="none"><path d="M6 12.5l4 4 8-8" stroke="#fff" stroke-width="2.5" stroke-linecap="round" stroke-linejoin="round"/></svg></div>
+          <div style="font-size:15px;font-weight:600;color:#1a1a1a;margin-bottom:6px;">已结束本次咨询</div>
+          <div style="font-size:12px;color:#999;line-height:1.5;">2026-04-15 10:35</div>
+        </div>
+      </div>
+    </div>
+    <div style="height:8px;"></div>
+  </div>
+
+  <!-- 底部已结束提示条 -->
+  <div style="background:#f5f5f5;border-top:1px solid #f0f0f0;padding:14px 16px;text-align:center;flex-shrink:0;">
+    <span id="end-bar-text" style="font-size:13px;color:#999;">— 本次咨询已结束 —</span>
+  </div>
+
+</div>
+
+<script>
+/* 超时状态：隐藏结束卡片，更改底部文案 */
+var consultStatus = new URLSearchParams(location.search).get('status');
+if (consultStatus === 'timeout') {
+  document.getElementById('end-card').style.display = 'none';
+  document.getElementById('end-bar-text').textContent = '— 长时间未回复系统已自动结束本次咨询 —';
+}
+</script>
+</body>
+</html>
diff --git a/emergency-app/expert/workbench/text-chat.html b/emergency-app/expert/workbench/text-chat.html
index 39ea5c6..1db1c65 100644
--- a/emergency-app/expert/workbench/text-chat.html
+++ b/emergency-app/expert/workbench/text-chat.html
@@ -18,7 +18,7 @@ body { background: #f0f2f5; display: flex; justify-content: center; align-items:
 .nav-bar { height: 44px; display: flex; align-items: center; padding: 0 16px; background: #fff; border-bottom: 1px solid #f0f0f0; flex-shrink: 0; position: relative; }
 .back-btn { display: flex; align-items: center; gap: 4px; color: #1677ff; font-size: 15px; cursor: pointer; background: none; border: none; padding: 4px 0; }
 .nav-title { position: absolute; left: 50%; transform: translateX(-50%); font-size: 17px; font-weight: 600; color: #1a1a1a; white-space: nowrap; }
-.nav-right { margin-left: auto; color: #1677ff; font-size: 14px; cursor: pointer; background: none; border: none; }
+.nav-right { margin-left: auto; color: #ff4d4f; font-size: 14px; cursor: pointer; background: none; border: none; }
 /* 滚动内容区 */
 .scroll-content { flex: 1; overflow-y: auto; background: #f7f8fa; }
 .scroll-content::-webkit-scrollbar { display: none; }
@@ -78,7 +78,7 @@ body { background: #f0f2f5; display: flex; justify-content: center; align-items:
     <div style="display:flex;gap:8px;margin-bottom:14px;">
       <div style="width:36px;height:36px;border-radius:50%;background:linear-gradient(135deg,#ffe0e0,#ffb3b3);display:flex;align-items:center;justify-content:center;font-size:16px;flex-shrink:0;">👩</div>
       <div><div style="font-size:11px;color:#999;margin-bottom:4px;">张小红</div>
-        <div class="bubble-record" onclick="location.href='./consult-person-detail.html'">
+        <div class="bubble-record" onclick="location.href='../../assistant/workbench/employee-profile.html?from=expert-chat'">
           <div class="bubble-record__header">
             <div class="bubble-record__avatar">👩</div>
             <div>
@@ -152,15 +152,28 @@ body { background: #f0f2f5; display: flex; justify-content: center; align-items:
 
   <!-- 媒体选择面板 -->
   <div id="media-panel" style="display:none;background:#f7f8fa;border-top:1px solid #f0f0f0;padding:16px 20px;flex-shrink:0;">
-    <div style="display:grid;grid-template-columns:repeat(2,1fr);gap:12px;max-width:180px;">
+    <div style="display:grid;grid-template-columns:repeat(4,1fr);gap:12px;max-width:180px;">
+
+            <div style="display:flex;flex-direction:column;align-items:center;gap:6px;cursor:pointer;" onclick="closeMediaPanel()">
+        <div style="width:52px;height:52px;background:#fff;border-radius:12px;display:flex;align-items:center;justify-content:center;font-size:24px;box-shadow:0 1px 4px rgba(0,0,0,0.08);">🖼️</div>
+        <span style="font-size:11px;color:#666;">相册</span>
+      </div>
+
       <div style="display:flex;flex-direction:column;align-items:center;gap:6px;cursor:pointer;" onclick="closeMediaPanel()">
         <div style="width:52px;height:52px;background:#fff;border-radius:12px;display:flex;align-items:center;justify-content:center;font-size:24px;box-shadow:0 1px 4px rgba(0,0,0,0.08);">📷</div>
         <span style="font-size:11px;color:#666;">拍照</span>
       </div>
-      <div style="display:flex;flex-direction:column;align-items:center;gap:6px;cursor:pointer;" onclick="closeMediaPanel()">
-        <div style="width:52px;height:52px;background:#fff;border-radius:12px;display:flex;align-items:center;justify-content:center;font-size:24px;box-shadow:0 1px 4px rgba(0,0,0,0.08);">🖼️</div>
-        <span style="font-size:11px;color:#666;">图库</span>
+
+            <div style="display:flex;flex-direction:column;align-items:center;gap:6px;cursor:pointer;" onclick="closeMediaPanel()">
+        <div style="width:52px;height:52px;background:#fff;border-radius:12px;display:flex;align-items:center;justify-content:center;font-size:24px;box-shadow:0 1px 4px rgba(0,0,0,0.08);">📷</div>
+        <span style="font-size:11px;color:#666;">文件</span>
       </div>
+
+            <div style="display:flex;flex-direction:column;align-items:center;gap:6px;cursor:pointer;" onclick="closeMediaPanel()">
+        <div style="width:52px;height:52px;background:#fff;border-radius:12px;display:flex;align-items:center;justify-content:center;font-size:24px;box-shadow:0 1px 4px rgba(0,0,0,0.08);">📷</div>
+        <span style="font-size:11px;color:#666;">位置</span>
+      </div>
+
     </div>
   </div>
 
diff --git a/emergency-app/expert/workbench/text-consult-done.html b/emergency-app/expert/workbench/text-consult-done.html
index 193f483..f8e16f6 100644
--- a/emergency-app/expert/workbench/text-consult-done.html
+++ b/emergency-app/expert/workbench/text-consult-done.html
@@ -23,7 +23,7 @@ body { background: #f0f2f5; display: flex; justify-content: center; align-items:
 .scroll-content::-webkit-scrollbar { display: none; }
 /* 标签 */
 .tag { display: inline-block; padding: 2px 8px; border-radius: 4px; font-size: 11px; font-weight: 600; }
-.tag-gray { background: #f5f5f5; color: #999; }
+.tag-green { background: #f6ffed; color: #52c41a; }
 </style>
 </head>
 <body>
@@ -53,35 +53,34 @@ body { background: #f0f2f5; display: flex; justify-content: center; align-items:
         <div style="width:56px;height:56px;border-radius:50%;background:linear-gradient(135deg,#e8f4ff,#bdd7ff);display:flex;align-items:center;justify-content:center;font-size:28px;">👨</div>
         <div>
           <div style="font-size:17px;font-weight:700;color:#1a1a1a;">赵磊</div>
-          <div style="font-size:13px;color:#666;margin-top:2px;">运营部 · 运营专员</div>
+          <div style="font-size:13px;color:#666;margin-top:2px;">采油一厂 · xxx作业区</div>
         </div>
-        <span class="tag tag-gray" style="margin-left:auto;">已完成</span>
+        <span class="tag tag-green" style="margin-left:auto;">已完成</span>
       </div>
       <!-- 咨询信息 -->
       <div style="background:#f7f8fa;border-radius:10px;padding:14px;">
         <div style="font-size:13px;font-weight:600;color:#666;margin-bottom:10px;">📋 咨询信息</div>
         <div style="display:flex;justify-content:space-between;padding:8px 0;border-bottom:1px solid #efefef;"><span style="font-size:13px;color:#999;">咨询类型</span><span style="font-size:13px;color:#1a1a1a;">图文咨询</span></div>
         <div style="display:flex;justify-content:space-between;padding:8px 0;border-bottom:1px solid #efefef;"><span style="font-size:13px;color:#999;">发起时间</span><span style="font-size:13px;color:#1a1a1a;">2026-04-08 08:10</span></div>
-        <div style="display:flex;justify-content:space-between;padding:8px 0;border-bottom:1px solid #efefef;"><span style="font-size:13px;color:#999;">完成时间</span><span style="font-size:13px;color:#1a1a1a;">2026-04-08 08:40</span></div>
-        <div style="display:flex;justify-content:space-between;padding:8px 0;"><span style="font-size:13px;color:#999;">员工评分</span><span style="font-size:13px;color:#fa8c16;font-weight:600;">⭐⭐⭐⭐⭐ 5.0</span></div>
-      </div>
+        <div style="display:flex;justify-content:space-between;padding:8px 0;border-bottom:1px solid #efefef;"><span style="font-size:13px;color:#999;">结束时间</span><span style="font-size:13px;color:#1a1a1a;">2026-04-08 08:40</span></div>
+         </div>
     </div>
 
     <!-- 员工评价 -->
-    <div style="background:#fff;border-radius:12px;padding:16px;margin-bottom:12px;box-shadow:0 1px 6px rgba(0,0,0,0.06);">
-      <div style="font-size:14px;font-weight:600;color:#1a1a1a;margin-bottom:8px;">员工评价</div>
-      <div style="font-size:13px;color:#666;line-height:1.6;background:#fffbe6;border-radius:8px;padding:12px;border-left:3px solid #faad14;">"王医生回复很及时，建议也很实用，睡眠问题得到了很好的指导，非常感谢！"</div>
-    </div>
+<!--    <div style="background:#fff;border-radius:12px;padding:16px;margin-bottom:12px;box-shadow:0 1px 6px rgba(0,0,0,0.06);">-->
+<!--      <div style="font-size:14px;font-weight:600;color:#1a1a1a;margin-bottom:8px;">员工评价 ⭐⭐⭐⭐⭐ 5.0</div>-->
+<!--      <div style="font-size:13px;color:#666;line-height:1.6;background:#fffbe6;border-radius:8px;padding:12px;border-left:3px solid #faad14;">"王医生回复很及时，建议也很实用，睡眠问题得到了很好的指导，非常感谢！"</div>-->
+<!--    </div>-->
 
-    <!-- [交互] 点击跳转至: ./text-chat.html 查看历史对话记录 -->
-    <div onclick="location.href='./text-chat.html'" style="background:#fff;border-radius:12px;padding:16px;margin-bottom:12px;box-shadow:0 1px 6px rgba(0,0,0,0.06);display:flex;align-items:center;cursor:pointer;">
+    <!-- [交互] 点击跳转至: ./text-chat-done.html 查看历史对话记录 -->
+    <div onclick="location.href='./text-chat-done.html'" style="background:#fff;border-radius:12px;padding:16px;margin-bottom:12px;box-shadow:0 1px 6px rgba(0,0,0,0.06);display:flex;align-items:center;cursor:pointer;">
       <span style="font-size:16px;margin-right:10px;">💬</span>
       <span style="font-size:14px;color:#1a1a1a;flex:1;">查看历史对话记录</span>
       <svg width="7" height="12" viewBox="0 0 7 12" fill="none" stroke="#ccc" stroke-width="1.5"><path d="M1 1l5 5-5 5"/></svg>
     </div>
 
-    <!-- [交互] 点击跳转至: ./consult-person-detail.html 查看咨询人健康档案 -->
-    <div onclick="location.href='./consult-person-detail.html'" style="background:#fff;border-radius:12px;margin-bottom:12px;box-shadow:0 1px 6px rgba(0,0,0,0.06);display:flex;align-items:center;padding:14px 16px;cursor:pointer;">
+    <!-- [交互] 点击跳转至: ../assistant/workbench/employee-profile.html 查看咨询人健康档案 -->
+    <div onclick="location.href='../../assistant/workbench/employee-profile.html?from=expert-consult-done'" style="background:#fff;border-radius:12px;margin-bottom:12px;box-shadow:0 1px 6px rgba(0,0,0,0.06);display:flex;align-items:center;padding:14px 16px;cursor:pointer;">
       <span style="font-size:16px;margin-right:10px;">📋</span>
       <span style="font-size:14px;font-weight:600;color:#1a1a1a;flex:1;">咨询人健康档案</span>
       <svg width="7" height="12" viewBox="0 0 7 12" fill="none" stroke="#ccc" stroke-width="1.5"><path d="M1 1l5 5-5 5"/></svg>
diff --git a/emergency-app/expert/workbench/text-consult-timeout.html b/emergency-app/expert/workbench/text-consult-timeout.html
new file mode 100644
index 0000000..07826b8
--- /dev/null
+++ b/emergency-app/expert/workbench/text-consult-timeout.html
@@ -0,0 +1,100 @@
+<!DOCTYPE html>
+<html lang="zh-CN">
+<head>
+<meta charset="UTF-8">
+<meta name="viewport" content="width=device-width, initial-scale=1.0">
+<title>专家工作台 - 图文咨询已超时详情 | 健康长庆原型</title>
+<style>
+/* 公共重置与布局 */
+* { margin: 0; padding: 0; box-sizing: border-box; }
+body { background: #f0f2f5; display: flex; justify-content: center; align-items: flex-start; min-height: 100vh; padding: 20px; font-family: -apple-system, BlinkMacSystemFont, 'PingFang SC', 'Helvetica Neue', sans-serif; }
+/* 手机壳容器 */
+.phone-shell { width: 390px; height: 844px; background: #fff; border-radius: 44px; box-shadow: 0 20px 60px rgba(0,0,0,0.25), inset 0 0 0 2px #e0e0e0; overflow: hidden; position: relative; display: flex; flex-direction: column; flex-shrink: 0; }
+/* 状态栏 */
+.status-bar { height: 44px; background: #fff; display: flex; align-items: center; justify-content: space-between; padding: 0 24px; flex-shrink: 0; z-index: 10; }
+.status-bar .time { font-size: 15px; font-weight: 700; color: #1a1a1a; }
+.status-bar .icons { display: flex; gap: 6px; align-items: center; font-size: 12px; color: #1a1a1a; }
+/* 导航栏 */
+.nav-bar { height: 44px; display: flex; align-items: center; padding: 0 16px; background: #fff; border-bottom: 1px solid #f0f0f0; flex-shrink: 0; position: relative; }
+.back-btn { display: flex; align-items: center; gap: 4px; color: #1677ff; font-size: 15px; cursor: pointer; background: none; border: none; padding: 4px 0; }
+.nav-title { position: absolute; left: 50%; transform: translateX(-50%); font-size: 17px; font-weight: 600; color: #1a1a1a; white-space: nowrap; }
+/* 滚动内容区 */
+.scroll-content { flex: 1; overflow-y: auto; background: #f7f8fa; }
+.scroll-content::-webkit-scrollbar { display: none; }
+/* 标签 */
+.tag { display: inline-block; padding: 2px 8px; border-radius: 4px; font-size: 11px; font-weight: 600; }
+.tag-orange { background: #fff2e8; color: #d4380d; }
+/* 超时提示卡片 */
+.timeout-notice { margin-bottom: 12px; background: #fff2e8; border-radius: 14px; padding: 16px; border-left: 4px solid #d4380d; }
+.timeout-notice__title { font-size: 14px; font-weight: 600; color: #d4380d; margin-bottom: 8px; display: flex; align-items: center; gap: 6px; }
+.timeout-notice__content { font-size: 13px; color: #ad4e00; line-height: 1.6; }
+</style>
+</head>
+<body>
+<div class="phone-shell">
+
+  <!-- 状态栏 -->
+  <div class="status-bar">
+    <span class="time">9:41</span>
+    <div class="icons"><span>●●●</span><span>WiFi</span><span>🔋</span></div>
+  </div>
+
+  <!-- 导航栏 -->
+  <div class="nav-bar">
+    <!-- [交互] 点击返回: ./index.html -->
+    <button class="back-btn" onclick="location.href='./index.html'">
+      <svg width="10" height="16" viewBox="0 0 10 16" fill="none" stroke="currentColor" stroke-width="2"><path d="M8 1L2 8l6 7"/></svg>返回
+    </button>
+    <span class="nav-title">咨询详情</span>
+  </div>
+
+  <!-- 滚动内容 -->
+  <div class="scroll-content" style="padding:16px;">
+
+    <!-- 员工信息卡 -->
+    <div style="background:#fff;border-radius:16px;padding:20px;margin-bottom:12px;box-shadow:0 1px 6px rgba(0,0,0,0.06);">
+      <div style="display:flex;align-items:center;gap:14px;margin-bottom:16px;">
+        <div style="width:56px;height:56px;border-radius:50%;background:linear-gradient(135deg,#e8f4ff,#bdd7ff);display:flex;align-items:center;justify-content:center;font-size:28px;">👨</div>
+        <div>
+          <div style="font-size:17px;font-weight:700;color:#1a1a1a;">赵磊</div>
+          <div style="font-size:13px;color:#666;margin-top:2px;">采油一厂 · xxx作业区</div>
+        </div>
+        <span class="tag tag-orange" style="margin-left:auto;">已超时</span>
+      </div>
+      <!-- 咨询信息 -->
+      <div style="background:#f7f8fa;border-radius:10px;padding:14px;">
+        <div style="font-size:13px;font-weight:600;color:#666;margin-bottom:10px;">📋 咨询信息</div>
+        <div style="display:flex;justify-content:space-between;padding:8px 0;border-bottom:1px solid #efefef;"><span style="font-size:13px;color:#999;">咨询类型</span><span style="font-size:13px;color:#1a1a1a;">图文咨询</span></div>
+        <div style="display:flex;justify-content:space-between;padding:8px 0;border-bottom:1px solid #efefef;"><span style="font-size:13px;color:#999;">咨询单号</span><span style="font-size:13px;color:#1a1a1a;">ZX202688552270</span></div>
+        <div style="display:flex;justify-content:space-between;padding:8px 0;border-bottom:1px solid #efefef;"><span style="font-size:13px;color:#999;">发起时间</span><span style="font-size:13px;color:#1a1a1a;">2026-04-06 14:20</span></div>
+        <div style="display:flex;justify-content:space-between;padding:8px 0;border-bottom:1px solid #efefef;"><span style="font-size:13px;color:#999;">结束时间</span><span style="font-size:13px;color:#1a1a1a;">2026-04-13 14:20</span></div>
+
+      </div>
+    </div>
+
+    <!-- 超时提示卡片 -->
+    <div class="timeout-notice">
+      <div class="timeout-notice__title">⏰ 咨询已超时</div>
+      <div class="timeout-notice__content">超过七天无回复，本次咨询已自动关闭。</div>
+    </div>
+
+    <!-- [交互] 点击跳转至: ./text-chat-done.html 查看历史对话记录 -->
+    <div onclick="location.href='./text-chat-done.html?status=timeout'" style="background:#fff;border-radius:12px;padding:16px;margin-bottom:12px;box-shadow:0 1px 6px rgba(0,0,0,0.06);display:flex;align-items:center;cursor:pointer;">
+      <span style="font-size:16px;margin-right:10px;">💬</span>
+      <span style="font-size:14px;color:#1a1a1a;flex:1;">查看历史对话记录</span>
+      <svg width="7" height="12" viewBox="0 0 7 12" fill="none" stroke="#ccc" stroke-width="1.5"><path d="M1 1l5 5-5 5"/></svg>
+    </div>
+
+    <!-- [交互] 点击跳转至: ../assistant/workbench/employee-profile.html 查看咨询人健康档案 -->
+    <div onclick="location.href='../../assistant/workbench/employee-profile.html?from=expert-consult-timeout'" style="background:#fff;border-radius:12px;margin-bottom:12px;box-shadow:0 1px 6px rgba(0,0,0,0.06);display:flex;align-items:center;padding:14px 16px;cursor:pointer;">
+      <span style="font-size:16px;margin-right:10px;">📋</span>
+      <span style="font-size:14px;font-weight:600;color:#1a1a1a;flex:1;">咨询人健康档案</span>
+      <svg width="7" height="12" viewBox="0 0 7 12" fill="none" stroke="#ccc" stroke-width="1.5"><path d="M1 1l5 5-5 5"/></svg>
+    </div>
+
+    <div style="height:16px;"></div>
+  </div>
+
+</div>
+</body>
+</html>
diff --git a/employee-app/health-consult/record-detail-timeout.html b/employee-app/health-consult/record-detail-timeout.html
index af74ca4..de2c8cd 100644
--- a/employee-app/health-consult/record-detail-timeout.html
+++ b/employee-app/health-consult/record-detail-timeout.html
@@ -193,7 +193,7 @@
       <!-- 超时提示卡片 -->
       <div class="timeout-notice">
         <div class="tn-title">⏰ 咨询已超时</div>
-        <div class="tn-content">医生未在规定时间内回复，本次咨询已自动关闭。如需继续咨询，请重新发起。</div>
+        <div class="tn-content">超过七天无回复，本次咨询已自动关闭。如需继续咨询，请重新发起。</div>
       </div>
 
       <!-- [交互] 咨询人健康档案入口 -->
diff --git a/employee-app/health-consult/text-chat-history.html b/employee-app/health-consult/text-chat-history.html
index cc344b2..99f488b 100644
--- a/employee-app/health-consult/text-chat-history.html
+++ b/employee-app/health-consult/text-chat-history.html
@@ -197,7 +197,7 @@
       </div>
 
       <!-- 用户发出的结束咨询卡片 -->
-      <div class="msg-row mine">
+      <div class="msg-row mine" id="end-card">
         <div class="msg-avatar">😊</div>
         <div class="bubble-end-card">
           <div class="end-icon">✅</div>
@@ -209,7 +209,7 @@
 
     <!-- 底部已结束提示条 -->
     <div class="chat-ended-bar">
-      <div class="ended-text">— 咨询已结束 —</div>
+      <div class="ended-text" id="ended-text">— 咨询已结束 —</div>
     </div>
   </div>
 
@@ -223,6 +223,14 @@
         backBtn.href = 'record-detail-rated.html';
       } else if (from === 'record-detail-unrated') {
         backBtn.href = 'record-detail-unrated.html';
+      } else if (from === 'record-detail-timeout') {
+        backBtn.href = 'record-detail-timeout.html';
+      }
+
+      /* 已超时来源：隐藏结束卡片，更改底部文案 */
+      if (from === 'record-detail-timeout') {
+        document.getElementById('end-card').style.display = 'none';
+        document.getElementById('ended-text').textContent = '— 长时间未回复系统已自动结束本次咨询 —';
       }
     })();
   </script>