diff --git a/health-emergency/health-emergency-biz/src/main/java/com/renkang/emergency/api/service/impl/EmergencyApiServiceImpl.java b/health-emergency/health-emergency-biz/src/main/java/com/renkang/emergency/api/service/impl/EmergencyApiServiceImpl.java
index 9c071a9..c491646 100644
--- a/health-emergency/health-emergency-biz/src/main/java/com/renkang/emergency/api/service/impl/EmergencyApiServiceImpl.java
+++ b/health-emergency/health-emergency-biz/src/main/java/com/renkang/emergency/api/service/impl/EmergencyApiServiceImpl.java
@@ -13,6 +13,7 @@ import com.renkang.anyan.client.AnYanClient;
 import com.renkang.anyan.model.dto.EmergencyContactParam;
 import com.renkang.anyan.model.vo.EmergencyContactVO;
 import com.renkang.emergency.api.service.EmergencyApiService;
+import com.renkang.emergency.largeScreen.mapper.LargeScreenDataMapper;
 import com.renkang.emergency.bean.request.CallBack;
 import com.renkang.emergency.bean.request.EmergencyCall;
 import com.renkang.emergency.bean.request.EmergencySocket;
@@ -126,6 +127,8 @@ public class EmergencyApiServiceImpl implements EmergencyApiService {
     private EmergencyProfessionUserMapper emergencyProfessionUserMapper;
     @Autowired
     private AnYanClient anYanClient;
+    @Autowired
+    private LargeScreenDataMapper largeScreenDataMapper;
 
 
     @Override
@@ -989,7 +992,7 @@ public class EmergencyApiServiceImpl implements EmergencyApiService {
 
     /**
      * 拉入关爱联络员和急救人员到群聊
-     * <p>通过手机号匹配安眼系统联系人 → 本系统用户ID</p>
+     * <p>通过安眼返回的手机号 → EMP_BASIC_INFO查询员工编号 → 本系统用户ID</p>
      *
      * @param userId  发起人ID
      * @param groupId IM群组ID
@@ -1035,17 +1038,38 @@ public class EmergencyApiServiceImpl implements EmergencyApiService {
                 return;
             }
 
-            // 4. 手机号反查本系统用户ID
+            // 4. 手机号 → EMP_BASIC_INFO 反查员工编号
             List<String> phones = new ArrayList<>(phoneRoleMap.keySet());
-            Result<List<SysUser>> userResult = sysBaseAPI.getUserByPhoneList(phones);
-            if (!userResult.isSuccess() || CollUtil.isEmpty(userResult.getResult())) {
-                log.warn("关爱/急救人员手机号均未匹配到本系统用户, phones={}", phones);
+            List<Map<String, String>> empBasicList = largeScreenDataMapper.selectEmployeeNumsByPhones(phones);
+            if (CollUtil.isEmpty(empBasicList)) {
+                log.warn("关爱/急救人员手机号均未匹配到EMP_BASIC_INFO, phones={}", phones);
                 return;
             }
-            List<SysUser> sysUsers = userResult.getResult();
-            log.info("关爱/急救人员手机号匹配到{}个系统用户, phones={}", sysUsers.size(), phones);
+            // 构建 phone → employeeNum 映射（拆分多手机号字段，\D+匹配任意非数字分隔符）
+            Map<String, String> phoneWorkNoMap = new LinkedHashMap<>();
+            for (Map<String, String> row : empBasicList) {
+                String phoneField = row.get("phone");
+                String employeeNum = row.get("employeeNum");
+                if (StrUtil.isNotBlank(phoneField) && StrUtil.isNotBlank(employeeNum)) {
+                    for (String singlePhone : phoneField.split("\\D+")) {
+                        if (StrUtil.isNotBlank(singlePhone)) {
+                            phoneWorkNoMap.put(singlePhone, employeeNum);
+                        }
+                    }
+                }
+            }
+            log.info("手机号匹配到{}个EMP_BASIC_INFO员工编号, phones={}", phoneWorkNoMap.size(), phones);
 
-            // 5. 拉入IM群聊
+            // 5. 员工编号 → 本系统用户ID
+            List<String> workNoList = new ArrayList<>(phoneWorkNoMap.values());
+            List<SysUser> sysUsers = sysBaseAPI.getUserListByWorkNoList(workNoList);
+            if (CollUtil.isEmpty(sysUsers)) {
+                log.warn("关爱/急救人员员工编号均未匹配到本系统用户, workNos={}", workNoList);
+                return;
+            }
+            log.info("关爱/急救人员员工编号匹配到{}个系统用户, workNos={}", sysUsers.size(), workNoList);
+
+            // 6. 拉入IM群聊
             List<String> memberAccounts = sysUsers.stream().map(SysUser::getId).collect(Collectors.toList());
             AddGroupMemberDTO addDto = new AddGroupMemberDTO();
             addDto.setGroupId(groupId);
@@ -1064,13 +1088,19 @@ public class EmergencyApiServiceImpl implements EmergencyApiService {
                 // IM拉人失败不影响建群流程，继续写入 order_operator
             }
 
-            // 6. 写入 order_operator 表
+            // 7. 写入 order_operator 表
             Date now = new Date();
             Map<String, Integer> userIdRoleMap = new HashMap<>();
             for (SysUser sysUser : sysUsers) {
-                for (Map.Entry<String, Integer> entry : phoneRoleMap.entrySet()) {
-                    if (entry.getKey().equals(sysUser.getPhone())) {
-                        userIdRoleMap.put(sysUser.getId(), entry.getValue());
+                String sysUserWorkNo = sysUser.getWorkNo();
+                if (StrUtil.isBlank(sysUserWorkNo)) {
+                    continue;
+                }
+                // 遍历 phoneRoleMap 反查：phone → phoneWorkNoMap.get(phone) → 匹配 workNo
+                for (Map.Entry<String, Integer> roleEntry : phoneRoleMap.entrySet()) {
+                    String mappedWorkNo = phoneWorkNoMap.get(roleEntry.getKey());
+                    if (sysUserWorkNo.equals(mappedWorkNo)) {
+                        userIdRoleMap.put(sysUser.getId(), roleEntry.getValue());
                         break;
                     }
                 }
diff --git a/health-emergency/health-emergency-biz/src/main/java/com/renkang/emergency/largeScreen/mapper/LargeScreenDataMapper.java b/health-emergency/health-emergency-biz/src/main/java/com/renkang/emergency/largeScreen/mapper/LargeScreenDataMapper.java
index bb0737f..2375d3a 100644
--- a/health-emergency/health-emergency-biz/src/main/java/com/renkang/emergency/largeScreen/mapper/LargeScreenDataMapper.java
+++ b/health-emergency/health-emergency-biz/src/main/java/com/renkang/emergency/largeScreen/mapper/LargeScreenDataMapper.java
@@ -6,6 +6,9 @@ import com.renkang.emergency.largeScreen.entity.vo.OnePersonCaseVO;
 import org.apache.ibatis.annotations.Param;
 import org.apache.ibatis.annotations.Select;
 
+import java.util.List;
+import java.util.Map;
+
 /**
  * @Description: large_screen
  * @Author: wang hao
@@ -32,4 +35,13 @@ public interface LargeScreenDataMapper extends MPJBaseMapper<LargeScreenData> {
      */
     OnePersonCaseVO selectOnePersonCase(@Param("idCard") String idCard);
 
+    /**
+     * 根据手机号批量查询 EMP_BASIC_INFO 的员工编号
+     * SQL 见同包 xml/LargeScreenDataMapper.xml
+     *
+     * @param phones 手机号集合
+     * @return 手机号→员工编号映射列表 (key: PHONE, EMPLOYEE_NUM)
+     */
+    List<Map<String, String>> selectEmployeeNumsByPhones(@Param("phones") List<String> phones);
+
 }
diff --git a/health-emergency/health-emergency-biz/src/main/java/com/renkang/emergency/largeScreen/mapper/xml/LargeScreenDataMapper.xml b/health-emergency/health-emergency-biz/src/main/java/com/renkang/emergency/largeScreen/mapper/xml/LargeScreenDataMapper.xml
index 3e1cc48..550b7d1 100644
--- a/health-emergency/health-emergency-biz/src/main/java/com/renkang/emergency/largeScreen/mapper/xml/LargeScreenDataMapper.xml
+++ b/health-emergency/health-emergency-biz/src/main/java/com/renkang/emergency/largeScreen/mapper/xml/LargeScreenDataMapper.xml
@@ -188,4 +188,20 @@
         FETCH FIRST 1 ROWS ONLY
     </select>
 
+    <!-- 根据手机号批量查询EMP_BASIC_INFO的员工编号，INSTR模糊匹配支持任意分隔符的多手机号场景 -->
+    <select id="selectEmployeeNumsByPhones" resultType="java.util.HashMap">
+        SELECT
+            b.PHONE        AS "phone",
+            b.EMPLOYEE_NUM AS "employeeNum"
+        FROM
+            AYGC_YWK.EMP_BASIC_INFO b
+        WHERE
+            b.DEL_FLAG = '0'
+            AND (
+                <foreach collection="phones" item="phone" separator=" OR " open="(" close=")">
+                    INSTR(b.PHONE, #{phone}) &gt; 0
+                </foreach>
+            )
+    </select>
+
 </mapper>